Herb Chambers Ford of Braintree

Fast response to problem Called early Monday morning because my tire pressure was low in both rear tires...I had had servicing the week before (which was also 5 stars) and the Called early Monday morning because my tire pressure was low in both rear tires...I had had servicing the week before (which was also 5 stars) and they told me to come right down...car was taken immediately and within an hour (it was very busy and I thought the wait was appropriate for someone who showed up without an appointment) my car was ready...it had been due to the extremely cold weather and they filled the tires to the correct pressure for me. Matt was outstanding. I have leased and bought my last 3 cars there and cannot see myself going anywhere else. More

Recall Repairs I took my car in for free recall repairs. The staff was fast, got me my free loaner quickly and finished the repairs in about 3 hours, much faster th I took my car in for free recall repairs. The staff was fast, got me my free loaner quickly and finished the repairs in about 3 hours, much faster than the expected whole day. I was very happy. More

Service Car was ready when promised. Even with snow storm my car was ready Friday morning. I called Friday to see if I was going to get my car thinking that Car was ready when promised. Even with snow storm my car was ready Friday morning. I called Friday to see if I was going to get my car thinking that it would not be ready until Saturday and dan told me my car was all set. This was at 8am Friday. Nice job. Thank you More

So far so good! Andy was very friendly and my service to the car was quick and when I went up to say hello to Mark he new my name even after 9 months after I bought m Andy was very friendly and my service to the car was quick and when I went up to say hello to Mark he new my name even after 9 months after I bought my car.IMPRESSIVE!!! I made a request to Mark which he took care of in less than a few hours to my satisfaction.. More

2017 Edge I was shown a variety of cars in the model that I was interested. I test drove yer car I purchased and one with an eco-boost engine to help make my ch I was shown a variety of cars in the model that I was interested. I test drove yer car I purchased and one with an eco-boost engine to help make my choice. The financial department informed me of added options such as tire and wheel protection but did not hard sell as my preferences were determined before this portion. More

Totally Awesome! The Lease of my 2017 Ford Explorer was the easiest purchase I have ever made. They actually came to me to show me my vehicle and to do the paperwork The Lease of my 2017 Ford Explorer was the easiest purchase I have ever made. They actually came to me to show me my vehicle and to do the paperwork. Juliana, Guillaume and Lisa were very easy to work with...No Pressure At All! They worked with me until I was happy with my decision. End of year sale was great...Lots of rebates! More

STRESS FREE WE ARE ALWAYS TREATED FAIR IN THE PURCHASE OF OUR VEHICLES. THEN WE ARE ALWAYS TREATED FAIR WITH ANY WARRANT ISSUES THAT ARISE. WE BRING ARE VEHICLES WE ARE ALWAYS TREATED FAIR IN THE PURCHASE OF OUR VEHICLES. THEN WE ARE ALWAYS TREATED FAIR WITH ANY WARRANT ISSUES THAT ARISE. WE BRING ARE VEHICLES BACK FOR REGULAR MAINTENANCE AND INSPECTION STICKERS AND NEVER FEEL LIKE WE AR TAKEN ADVANTAGE OF. More

My Escape Thank for the wonderful experience in buying my new car , the Ford Escape Titanium. It as awesome!! I did not regret replacing my Mariner Hybrid! Thank for the wonderful experience in buying my new car , the Ford Escape Titanium. It as awesome!! I did not regret replacing my Mariner Hybrid! More

Sticker Friendly, fast and on my way just the way it should be. Andy always knows who l am and takes good care of me. Thank you Friendly, fast and on my way just the way it should be. Andy always knows who l am and takes good care of me. Thank you More

remote start We had a Ford remote start installed in our Edge. Everyone I spoke with was great and it was a very pleasurable experience. We are very happy with the We had a Ford remote start installed in our Edge. Everyone I spoke with was great and it was a very pleasurable experience. We are very happy with the remote start. More