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Herb Chambers Ford of Braintree

Braintree, MA

4.7
1,568 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,568 reviews

November 02, 2017

my entire experience with ford of Braintree was fantastic Brandon and Lisa were amazing to work with from start to finish – I was in a hurry they helped me with my decisions adhered to a quick timeline and co More

by Kiki0104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2017 -

Herb Chambers Ford of Braintree responded

Thank you! We appreciate you leaving such a kind review. We think Lisa and Brandon are great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Scott Lewis, General Manager

November 01, 2017

BEST TEAM AROUND! I will never go anywhere else for service!! Everyone at HC Ford of Braintree is always very helpful and friendly!! Thank you Matt Dow and Team! More

by FordGirlLysa23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matthew Dow
Nov 02, 2017 -

Herb Chambers Ford of Braintree responded

Thanks so much for leaving us a review, Lysa! I'll be sure to tell Matt what a great job he is doing! Many thanks and happy driving! Best, Scott Lewis, General Manager

November 01, 2017

Your service manager went out of his way to squeeze my car I My Ford Explorer battery would not hold a charge I had to jump it to get it going and your service manager fit me into his very busy schedule great ex More

by Seanm345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Nov 01, 2017 -

Herb Chambers Ford of Braintree responded

Thank you so much for your kind words, Sean! It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Scott Lewis, General Manager

November 01, 2017

Excellent customer service Dan Abate provided excellent customer service. I had a flat tire that couldn’t be repaired. I showed up with no appointment and Dan went above and bey More

by Karyn C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Nov 02, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Karyn! It's so rewarding to know that Dan was able to provide you with a pleasant experience. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Scott Lewis, General Manager

November 01, 2017

Great experience I can't say enough about the service at Herb Chambers and I have owned several brand new cars over the years, Toyota and Honda. I actually live in No More

by mariakirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Scherlis - he was a retired Boston cop. The reason I bought from Braintree. I live in Norwood and Madden is down the street., Matthew Dow, Daniel Abate
Nov 02, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Maria! We always strive for complete customer satisfaction, so your feedback is rewarding. If you have any questions, please do not hesitate to call us. We are always here for you! Best, Scott Lewis, General Manager

October 30, 2017

the best experience ever.. I am 78 years old and dealt with many car dealerships in the past. This was, by far, the best experience I ever had in leasing a new car. Mr. Nathanie More

by fordfusion
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Tony Torpes
Oct 30, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience with us! I'm so pleased to hear that Lisa, Nate and Tony were able to assist you. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Scott Lewis, General Manager

October 25, 2017

Welcoming and pleasant The sales man Brandon Williams as well as the finance office made an extreme effort to work with me on the amount they gave me for my trade-in as wel More

by Cincha60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

Herb Chambers Ford of Braintree responded

Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Best, Scott Lewis, General Manager

October 25, 2017

I found the Lincoln Town Car I looked for , for over a year. In a nutshell, I found the Towncar that had been eluding me for over a year. Last week I responded to an internet ad for a 2010 Towncar that t More

by Tom from Connecticut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Lockard , Eric Digirolamo
Oct 26, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Tom, for providing us with this great feedback! Lisa, Nate, Wayne and Eric are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Scott Lewis, General Manager

October 24, 2017

The salesman was extremely helpful and very knowldeable . The dealership was recommemded by a prior customer. Nate was extremely patient with my husband, who is a very challenging person! He was also made su More

by robi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony ? finance perspn
Oct 24, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Robi, for sharing your story! We really appreciate your business, as well as, your feedback on working with our team. We trust you and your husband are enjoying your new vehicle and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Scott Lewis, General Manager

October 21, 2017

Looked for a month for the perfect next car I looked for a month for a small SUV. Went online and saw that Herb Chambers had an Escape with the package that I was looking for and the color was a More

by SallyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juliana
Oct 22, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Sally. Juliana and Lisa are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Scott Lewis, General Manager

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