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Herb Chambers Ford of Braintree

Braintree, MA

4.7
1,573 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,573 reviews

October 15, 2017

Great experience from start to finish Very friendly staff. Dan was very helpful with getting our vehicles appointment schedule in a timely manner and helped answer all of our questions. Al More

by Hessay7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Oct 16, 2017 -

Herb Chambers Ford of Braintree responded

Thank you so much! That's exactly the kind of service that we strive to offer all of our guests. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! Best, Scott Lewis, General Manager

October 15, 2017

Service Exceptional service as usual always polite friendly and professional. Very busy Saturday and still got me in and out in a reasonable amount of time. More

by KimB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dow, Mark Diamond
Oct 16, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Kim, and we look forward to the opportunity to assist you with your service needs again in the future! Best, Scott Lewis, General Manager

October 15, 2017

Very informative and personable. Everyone at the showroom was very friendly, helpful, personable and made me feel that they cared about what I bought. I felt very comfortable when I w More

by E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Wayne Lockard
Oct 16, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your experience! We're thrilled that you enjoyed working with Wayne and Tony. They are certainly assets to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Scott Lewis, General Manager

October 15, 2017

excellant Have been coming here for about 4 years. Have always had great experiences. I usually contact Dan Abate and he always takes great care for each appt. More

by driver54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Oct 16, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your feedback regarding your experiences with Dan! Dan is such an asset to our team and I know he will be grateful to read your nice comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Best, Scott Lewis, General Manager

October 13, 2017

Wonderful, excellent help Both dealer and finance manager were great help in getting me what I was looking for, and helped with any questions i had. I would definitely recommen More

by Tinkerbarbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Oliveira
Oct 16, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! Best, Scott Lewis, General Manager

October 12, 2017

good experience without high pressure It was a pleasure working with Lisa chamberlain who set me up with sales person Juliana Vargas who was personable and knew what I wanted. She had a More

by FES 1
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juliana Vargas
Oct 13, 2017 -

Herb Chambers Ford of Braintree responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Lisa and Juliana were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Scott Lewis, General Manager

October 11, 2017

Always friendly I never have a problem with the team here. They are always friendly and know exactly what I want and go above and beyond to get it for me!! More

by Rickj16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Silva
Oct 11, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Rick! Please let us know if there is anything we can assist you with in the future. Best, Scott Lewis, General Manager

October 11, 2017

Outstanding Have the car serviced here since new and the service is what you expect from Chambers Ford . Outstanding in every way The service department was as al More

by Seabeecop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Christ, Matthew Dow
Oct 11, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Scott Lewis, General Manager

October 09, 2017

Professional and pleasant experience No pressure experience with knowledgeable sales staff. My rep was Brandon Williams and he is a professional and caring person. I find he truly enjoy More

by Francis Foley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Francis, for taking the time to write this fantastic review and give our dealership such a wonderful rating! Thank you again and we look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

October 08, 2017

Very accommodating and work with me on financing Knew exactly what I was looking for but needed help making the numbers work. Got financing and they delivered the car to me so I didn't have to come More

by Josh Saper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Herb Chambers Ford of Braintree responded

Josh, I appreciate your feedback and am disappointed to learn that the vehicle wasn't delivered in pristine condition. I am going to look into this a bit further and will reach out. Best, Scott Lewis, General Manager

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