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Herb Chambers Ford of Braintree

Braintree, MA

4.7
1,634 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle ...
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75 Granite St

Braintree, MA

02184

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Showing 1,634 reviews

March 23, 2024

Excellent service amazing team very friendly and great waiting area. I am very happy with the service department, kudos to the team. More

by Debcurran
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for trusting the Herb Chambers Ford of Braintree team with your service needs! We appreciate your kind comments and look forward to seeing you at your next visit!

March 22, 2024

Paul was very professional , he kept me fully involved. Happy to work with him. Thank you More

by Mpfoley18
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Mar 22, 2024 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

March 22, 2024

Happy about recent job done on my 2016 Taurus the service desk guy Paul was precise and prompt about the situation 😀👌🏿 More

by Mkt6625
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paul Martin
Mar 22, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience with Paul at our service desk here at Herb Chambers Ford of Braintree. Thanks for sharing your feedback and we look forward to assisting you again in the future!

March 22, 2024

Great fast nice always keeping you up to date with your car had one problem quick fix great service More

by Crow122168
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Cindy
Mar 25, 2024 -

Herb Chambers Ford of Braintree responded

This is great to hear! Thank you for trusting us with your vehicle's care! - Herb Chambers Ford of Braintree

March 21, 2024

I initially stopped at this dealership to get my sticker done, but I ended up getting new tires (since they were 12 years old) and brakes too. I already knew my vehicle was due for this work, but I kept pos More

by dansy_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience at Herb Chambers Ford of Braintree! It's great that Jake was able to assist and make your visit comfortable. We appreciate the recommendation, and look forward to seeing you for your next oil change.

March 19, 2024

Great experience today having my car serviced at Herb Chambers Ford Braintree. Thank you Paul! More

by LG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Mar 19, 2024 -

Herb Chambers Ford of Braintree responded

Hi LG! We're delighted to hear that you had a great experience with us at Herb Chambers Ford Braintree, and we'll be sure to pass along your thanks to Paul. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your business!

March 19, 2024

Great customer service, very helpful answering all questions. Great mechanics that talk to you about what’s needed. More

by dfrasier1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
Mar 20, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience with our team at Herb Chambers Ford of Braintree! We always aim for top-notch customer service and clear communication. Thanks for the review!

March 16, 2024

Paul Martin communicated extremely well with me on the service needs for my Explorer. Explained things clearly and sent me pics of my car as it was being serviced. Very attentive and great service! More

by Mccarthysteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Mar 18, 2024 -

Herb Chambers Ford of Braintree responded

Hi Steve! It's great to know that Paul provided you with such detailed and attentive service at Herb Chambers Ford of Braintree. We appreciate your feedback!

March 07, 2024

The dealership has always been upfront with problems they find and fixes the issue in a timely manner. More

by erik.deboer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Mar 07, 2024 -

Herb Chambers Ford of Braintree responded

Hi Erik! We appreciate your positive feedback! Our team at Herb Chambers Ford of Braintree always strives to provide honest and efficient service. Thanks for trusting us with your vehicle's needs!

March 06, 2024

Nate was really enthusiastic towards me. I really lucked out of having him as my car dealer. More

by Ryanglynn21
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

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