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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.7
1,564 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,564 reviews

March 19, 2022

Great customer service can make any bad situation better. Having to get a major repair on your vehicle can be daunting and Drew at Herb Chambers Ford in Braintree made the situation a breeze. He was knowle More

by Jatutina15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
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Mar 22, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting our team with all of your automotive needs! We appreciate your review, and are happy that Drew provided you with an easy transaction! See you next time at Herb Chambers Ford of Braintree!

March 19, 2022

Working with Drew was great, he took time to elucidate everything being done during servicing and price break down of everything. More

by Joe752
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew
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Mar 22, 2022 -

Herb Chambers Ford of Braintree responded

We're glad Drew could make this a five-star experience for you, Joe! Thank you for coming to Herb Chambers Ford of Braintree!

March 19, 2022

Great Service! Excellent work! Wonderful Staff! I always enjoyed getting my SUV repaired at Herb Chambers Ford Braintree. Thanks! More

by Manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Andrews, Jay Larkin
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Mar 22, 2022 -

Herb Chambers Ford of Braintree responded

We're so glad to hear it! Thank you for choosing Herb Chambers Ford of Braintree, Manny! We'll see you next time!

March 17, 2022

Took longer than expected, had to leave overnight. But all well that ends well, Thanks More

by donsplg9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcello Laurtert
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Mar 17, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your patience, Don! We hope to see you again next time! - Herb Chambers Ford of Braintree

March 15, 2022

Marcelo was excellent to work with, he communicated the expectations and the amount of time it would take. More

by brian.lynch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D
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Mar 17, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for rating Marcelo and Herb Chambers Ford of Braintree five stars, Brian!

March 14, 2022

Nathaniel in sales was excellent. No pressure took the time to sign me into ford app and how everything works in the suv. Pleasure doing business with him and Herb Chamber dealers shi More

by Rcc1114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2022 -

Herb Chambers Ford of Braintree responded

We're so happy to hear you enjoyed working with Nathaniel! Thanks for trusting Herb Chambers Ford of Braintree with your business. We hope to see you again next time!

March 09, 2022

Paul was awesome l! ! He even showed me what needed to be done in person and that was a first for me no other technician too k the time to do that More

by OliviMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
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Mar 10, 2022 -

Herb Chambers Ford of Braintree responded

This is great to hear, Olivi! We know Paul and the team are glad to have your confidence! We look forward to seeing you again! Thank you! - Herb Chambers Ford of Braintree

March 08, 2022

Had service done today and as always they did a great job . My car was ready on the More

by Newcorvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Report | Print
Mar 09, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for reviewing your recent visit with us! We appreciate you trusting the Herb Chambers Ford of Braintree team with your service needs and look forward to seeing you next time!

March 08, 2022

Dealing with the shop the recall was very good they were very easy to deal with did the recall in reasonable time More

by Teddymunson53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
Report | Print
Mar 09, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for visiting Herb Chambers Ford of Braintree! We hope we have the opportunity to serve you again in the future!

March 08, 2022

The service I received was top shelf. Everyone went out of their way to make the service memorable. More

by ggreene5353
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Report | Print
Mar 09, 2022 -

Herb Chambers Ford of Braintree responded

We're so happy to hear this! Thanks for visiting Herb Chambers Ford of Braintree and please don't hesitate to reach out if we can be of service again in the future!

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