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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.7
1,566 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,566 reviews

February 02, 2022

Excellent Service. Prompt communication. Were able to accommodate the repairs in a timely manner. Jack did a great job More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen- 5 stars
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Feb 03, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful feedback! We appreciate you coming to visit us here at Herb Chambers Ford of Braintree and hope to see you again in the future!

February 02, 2022

Very courteous, knowledgeable staff. Fair price. Completed in a timely fashion. Highly recommend this dealership. More

by marthadolan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack, Service Dept.
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Feb 03, 2022 -

Herb Chambers Ford of Braintree responded

Wow! Thank you so much for your awesome rating and feedback! We're so glad to have you as a customer! - Herb Chambers Ford of Braintree

February 01, 2022

Very attentive and friendly service advisor. Car ready at time when promised. Called me when car ready as promised. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D
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Feb 02, 2022 -

Herb Chambers Ford of Braintree responded

It's great to hear that the team gave you five-star care! Thank you for being a Herb Chambers Ford of Braintree customer, Mark!

January 31, 2022

Very courteous. Pleasant. Good communication to customer. Accurate information given with excellent time estimate given for repairs Overall very good experience. More

by tflynn02124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
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Feb 02, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Herb Chambers Ford of Braintree and we hope to see you again next time!

January 30, 2022

Excellent service with knowledgeable staff! Continuous updates given on work being done and potential time frame. More

by clairegobrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
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Feb 01, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for reviewing your recent experience with the Herb Chambers Ford of Braintree team! We appreciate your excellent feedback and hope we have the opportunity to serve you again in the future!

January 28, 2022

Awesome customer service always respectful . kinda . polite . called me right away when the car was done . great place More

by Adam81smith10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Gad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Digirolamo, Corey Casey, Jay Larkin
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Feb 01, 2022 -

Herb Chambers Ford of Braintree responded

Thanks, Adam! We're so happy we could make this a five-star experience! We'll see you next time!

January 28, 2022

The staff at Herb Chambers Ford are very welcoming and takes the time to thoroughly explain their services when I have questions. More

by DB1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
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Jan 31, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the great review of our team! We appreciate your support and look forward to your next visit with us here at Herb Chambers Ford of Braintree!

January 27, 2022

I was greeted by Khoa A. Very knowledgeable with excellent service. Thank You very much R.G. More

by robertgaide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa A.
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Jan 28, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to leave us a review! We appreciate your business and look forward to seeing you again next time here at Herb Chambers Ford of Braintree!

January 27, 2022

I've visited this dealership on several occasions. Each time the staff have been extremely pleasant and helpful. More

by cathyk1035
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
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Jan 28, 2022 -

Herb Chambers Ford of Braintree responded

Thank you, Cathy! We're glad the Herb Chambers Ford of Braintree team could make this such a positive experience!

January 27, 2022

Khoa was extremely pleasant, helpful, courteous and a great representative for your company! Give him a raise! More

by mitch948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Never met anyone else!
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Jan 28, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind feedback - Khoa will be happy to hear it! We appreciate you coming to visit us here at Herb Chambers Ford of Braintree and hope to see you again next time!

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