Herb Chambers Ford of Braintree

I have purchased 2 vehicles from this dealership and had a great experience both times. I have also used them for routine service and repair work . I’ve been more than satisfied with my experiences each t a great experience both times. I have also used them for routine service and repair work . I’ve been more than satisfied with my experiences each time . Service manager Jay Larkin and his team of technicians will not leave you unhappy . I highly recommend Herb Chambers Ford of Braintree for your vehicle purchase or repair . More

Very happy with the service at Herb Chambers Ford of Braintree. Service writers listen to my requests, call with updates. It was repaired the same day. Very pleased. Braintree. Service writers listen to my requests, call with updates. It was repaired the same day. Very pleased. More

Nathaniel Gamble and Lisa Chamberlain we’re very helpful. They always seem to have a smile on their face in a building that seemed to need some cheering up at times😊 helpful. They always seem to have a smile on their face in a building that seemed to need some cheering up at times😊 More

Friendly, efficient and very helpful! Patrick kept me updated through my repair process and was a pleasure to work with. . 5 star service! Patrick’s name is not listed below for some reason. updated through my repair process and was a pleasure to work with. . 5 star service! Patrick’s name is not listed below for some reason. More

Customer service representative was friendly and attentive. Service was provided as requested, completed within the promised time, and reasonably priced. I highly recommend them and will use this s attentive. Service was provided as requested, completed within the promised time, and reasonably priced. I highly recommend them and will use this shop for all of my future services. More

Great price, very communicative and helpful. Antwan was a pleasure to work with. Extremely patient and helpful. Would take my car there again for sure. pleasure to work with. Extremely patient and helpful. Would take my car there again for sure. More

Dropped car off for service repair and an air bag recall. AJ Cullinane was great at communicating costs and exact repairs needed. Will be dropping the car again soon. Casey in the parts Dept was also extr AJ Cullinane was great at communicating costs and exact repairs needed. Will be dropping the car again soon. Casey in the parts Dept was also extremely helpful with a decision and ordering tires. More

Nate Gamble was as professional as it gets. He was very responsive to my needs as a buyer. He was willing and able to answer any question I had about the car buying process, whether that was features of th responsive to my needs as a buyer. He was willing and able to answer any question I had about the car buying process, whether that was features of the car, services Herb Chambers offers, or financing options. Nate really has respect for the people sitting across from him at the table, and for that, when I am ready to buy my next car, I know who I'm going to. When we got to the financing part, I felt completely at ease working with Corey Casey. He, too, was able to explain all of the options they could possibly offer me, and weighed the pros and cons of the warranty packages honestly. I didn't feel like he was trying to sell me - he listened to what my insurance was, and offered genuine insight on how to close any sort of gaps I may have. Nate and Corey both focused on the client before the bottom line. That's what makes great customer service. Thanks guys! - Tyler B. More