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Herb Chambers Ford of Braintree
Braintree, MA
1,566 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,566 reviews
July 29, 2018
A pleasant experience. Dina is very knowledgeable and accommodating. She has a good feel for what the customer is looking for and I bought the only truck that she showed me. Dina is very knowledgeable and accommodating. She has a good feel for what the customer is looking for and I bought the only truck that she showed me. There seems to be a good rapport among the staff, and this adds to the overall experience. More
by Mr. Lynn
July 26, 2018
on time performance I had an issue with a sensor on a 2018 Ford Escape. Brian was more then helpful with keeping me informed as to what was going on and how long he thoug I had an issue with a sensor on a 2018 Ford Escape. Brian was more then helpful with keeping me informed as to what was going on and how long he thought it would take. Service was great overall More
by lef817jml
Employees Worked With
Brian Linn
July 09, 2018
Great Service I recently leased my first vehicle and had an excellent experience. My sales associate Frankie Santiago listened to what I needed and found the perfec I recently leased my first vehicle and had an excellent experience. My sales associate Frankie Santiago listened to what I needed and found the perfect vehicle. He helped me through the entire process, which as a first time buyer was extremely helpful. I would recommend Frankie to anyone looking for a vehicle. More
by Ashley
Employees Worked With
Frankie Santiago
July 07, 2018
Service visit Easy to schedule appt. helped promptly with courtesy. Work performed well and completed in a very reasonable time. Very reasonably priced. Would recom Easy to schedule appt. helped promptly with courtesy. Work performed well and completed in a very reasonable time. Very reasonably priced. Would recommend this service department More
by Kevin
Employees Worked With
Andy Andrews
July 05, 2018
Sales staff helpful, knowlegeble, and committed. Sales rep listened to my needs and did his best to find what I wanted instead of trying to sell me something they needed to get rid of. We left the de Sales rep listened to my needs and did his best to find what I wanted instead of trying to sell me something they needed to get rid of. We left the dealership happy with a new car. If you don't enjoy high pressure sales techniques, I would recommend this dealership. More
by tinman14
Employees Worked With
Wayne Lockard
June 28, 2018
AC not working Everything went smoothly. I dropped of the car in the morning and since it needed a part, we left it overnight and it was done first thing the next d Everything went smoothly. I dropped of the car in the morning and since it needed a part, we left it overnight and it was done first thing the next day. Thanks More
by NStella
June 27, 2018
Car Service When leaving for work my wife noticed a puddle under the front left of her Mustang. I took her car to Champers and arrived at the 7 am opening. I ex When leaving for work my wife noticed a puddle under the front left of her Mustang. I took her car to Champers and arrived at the 7 am opening. I explained the issue to Dan & Matt. They said would have someone look at it and that I should wait until the cause of the leak could be determined. Although the shop was busy, they got right back to me. The issue was just a rusted clamp and if I could wait they would have it repaired for me by middle morning. They keep me informed as to the progress of the work. The repairs were completed and I was out the door before 11. excellent service More
by Mike
June 22, 2018
Expert service . Friendly. Super helpful. Couldn’t have been any nicer. 10. Stars. I’ve been to other dealers in past and Daniel was by far the best to deal with. H . Friendly. Super helpful. Couldn’t have been any nicer. 10. Stars. I’ve been to other dealers in past and Daniel was by far the best to deal with. He needs a raise More
by Joel
Employees Worked With
Daniel Abate
June 21, 2018
Periodic Service The service was performed in a timely and efficient manner to address the periodic maintenance requirements. All issues were explained to be easily un The service was performed in a timely and efficient manner to address the periodic maintenance requirements. All issues were explained to be easily understood. Additional needs were brought to attention and cost identified prior to undertaking the tasks. More
by JeffG91
Employees Worked With
Daniel Abate
June 21, 2018
warranty work done right Trying to keep this short, Herb Chambers Ford of Braintree has been great to deal with from purchase to service. Most recently my car had a minor iss Trying to keep this short, Herb Chambers Ford of Braintree has been great to deal with from purchase to service. Most recently my car had a minor issue covered under warranty. Both Matt & Matt in the service department kept me in the loop and helped with any questions or issues I had. One of the best Ford dealerships in the area. More
by ldp82
