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Herb Chambers Ford of Braintree

Braintree, MA

4.7
1,565 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,565 reviews

May 03, 2018

New Truck purchase. It was a pleasure to purchase my new truck. Jason Arsenault was excellent sales person He kept me informed through out the buying process. Great Job. More

by Carleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Arsenault
May 04, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your review! Happy to know that Jason provided you with great customer service. Happy miles in your new truck! Best, Scott Lewis, General Manager.

April 24, 2018

Employee experience Your Ford employees are very knowledgeable and helpful. Thay care for the customers. Thay are a great asset to the Ford company. Thank you! Susan More

by Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Jordan, Service, 5 Star., Andy Andrews, Matthew Dow, Daniel Abate
Apr 25, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your great feedback! Happy to know that your experience with us was a positive one! Thank you for your business! Best, Scott Lewis, General Manager.

April 22, 2018

Very nice group of people I shopped online for a car and after choosing 4 to go see I know that not only did I get the best one for the money but I also received “the best” tre More

by RKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, Meena, Rick, Jessica, Tony, Kevin, , Eric Digirolamo, Andy Andrews, Jason Arsenault, Richard Trieber
Apr 23, 2018 -

Herb Chambers Ford of Braintree responded

Thank you so much for your 5-star recommendations! It is great to hear that our team took such great care of you, and that you enjoyed working with us! Best, Scott Lewis, General Manager.

April 20, 2018

Everything went very well After a long delivery date (18 weeks) things went very smooth. Jason was very helpful in the delivery of my new transit. I enjoy driving it as much as More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Mansueto, Guillaume Jean, Louis Oliveira, Jason Arsenault
Apr 23, 2018 -

Herb Chambers Ford of Braintree responded

Ray, thank you for your feedback! Pleased to know that Jason was very helpful in your delivery. Enjoy many happy miles! Best, Scott Lewis, General Manager.

April 18, 2018

Great I had another great experience with Lisa and Brandon... they found me the truck I was looking for and was able to get me close to my payment More

by swhitney16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2018 -

Herb Chambers Ford of Braintree responded

Thanks so much for leaving us a review! We'll be sure to tell Lisa and Brandon what a great job they are doing! Many thanks and happy driving! Best, Scott Lewis, General Manager.

April 08, 2018

routine oil change service I have been dealing with Dan Abate for my service needs for the past 4 years. I own three Ford products that are serviced here. Dan is a true profes More

by tfg1434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Apr 26, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your review! Happy to know that Dan made you experience a positive one! Thank you for your continued business! Best, Scott Lewis, General Manager.

April 03, 2018

Outstanding service Everyone at the dealership was very helpful. The agent was able to quickly show me a vehicle with the options I wanted. He and the business office mad More

by ragnar369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar
Apr 26, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your review! Happy to know that you had a positive experience with us! Best, Scott Lewis, General Manager.

April 03, 2018

Excellent experience! I emailed the dealership for a particular vehicle but it turned out not to be in the trim I wanted. Lisa Chamberlain quoted me a price on the vehicle More

by jht614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Nuvoli
Apr 26, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your 5-star review! Pleased to know that you had an excellent experience working with our team. Wishing you many happy miles! Best, Scott Lewis, General Manager.

April 03, 2018

We had an excellent experience We were truly satisfied with your dealership because we were pleased to be greeted and welcomed outside by Richard King.He was friendly and impressed More

by annes2ndford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard King
Apr 26, 2018 -

Herb Chambers Ford of Braintree responded

Happy to know that you received the 5-star service that you deserve. Richard is a great member of our team, and yes he does dress nice, doesn't he!? Thank you for your review and we hope to assist you in the future should you need anything at all. Happy miles! Best, Scott Lewis, General Manager.

March 29, 2018

Left Over New 2017 Explorer I would like to say our recent purchase of a new 2017, left over of a Ford Explorer was exceptional, by our Sales person Jean Toussaint! He went the e More

by Senior Citizen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Toussaint, Richard Internet Sales, Kevin Norton Finance, Rick Sales Mngr.
Apr 26, 2018 -

Herb Chambers Ford of Braintree responded

Thank you so much for taking the time to write such a great review! We are always striving for excellent customer service and I am pleased to know that we succeeded in doing so with you. Our team's number one priority is customer satisfaction, we hope that every customer leaves happy. Thank you for your business and we wish you many happy miles! Best, Scott Lewis, General Manager.

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