Herb Chambers Ford of Braintree - Service Center

I’ve had several interactions with Reps at Ford. , Not always a satisfactory of work being performed on my vehicle. This time was bringing my vehicle in for service Re: Recalls .Diane from the servi , Not always a satisfactory of work being performed on my vehicle. This time was bringing my vehicle in for service Re: Recalls .Diane from the service Dept was very pleasant, and customer service A plus, she kept me updated, made sure I was accommodated due to my vehicle having to stay over the weekend and overall gave me the comfort to know I can contact her More

Great customer service and very friendly people. Always a pleasure bringing my vehicle in for service. Always a pleasure bringing my vehicle in for service. More

Close to me, very clean place, quick appointment,fast diagnostic quick work,l am very satisfied. diagnostic quick work,l am very satisfied. More

Very good service, explained what needed to be done but no pressure from staff to have work done no pressure from staff to have work done More

From the moment you walk in they are friendly, knowledge and will bend over backwards to get you the best deal. and will bend over backwards to get you the best deal. More

Cindy was amazingly professional and prompt. My car was completed quickly and cleanly. Waiting room was comfortable. Much appreciated it My car was completed quickly and cleanly. Waiting room was comfortable. Much appreciated it More

I always go to the dealership cause they’re very friendly and knowledgeable. They take the time to explain everything to you. and knowledgeable. They take the time to explain everything to you. More

Excellent service! Friendly staff, quick turnaround. I would highly recommend to my friends and family Friendly staff, quick turnaround. I would highly recommend to my friends and family More

Brought my truck in for an update to the SYNC system, they ended up breaking the truck instead of updating it. Now left with a truck that has no radio, backup camera or any working screen. The kicker the they ended up breaking the truck instead of updating it. Now left with a truck that has no radio, backup camera or any working screen. The kicker they said it’s my fault they broke it and want me to pay the $1500+ to fix their mistake. Completely outrageous and full of a bunch of deceiving employees. Will never be going back to such an dog xxxx service department. More

Dianne was Very quick and resourceful, she has great customer service and was transparent in communicating issues about my vehicle customer service and was transparent in communicating issues about my vehicle More