Herb Chambers Ford of Braintree - Service Center

Efficient courteous and highly professional Paul was very helpful throughout the whole process thanks again I would recommend you to others helpful throughout the whole process thanks again I would recommend you to others More

Arranged appointment for oil change with Jack. Upon arrival he checked me in, he noted additional noises I wanted checked out. The work was completed in the time estimated. The noises I heard d Upon arrival he checked me in, he noted additional noises I wanted checked out. The work was completed in the time estimated. The noises I heard did not require additional service at this time. I feel strongly that Jack and Herb Chambers Ford can be trusted and do not try to convince customers that more work is needed, when it is not necessary, unlike the previous Ford dealer I used to go to nearby. More

Upfront honest and not pushy. Could have sold me to do more work on vehicle but worked within my parameters. Nice job Could have sold me to do more work on vehicle but worked within my parameters. Nice job More

Definitely a great dealership, unbelievable how I was treated by all staff members, felt like I was able to make a appointment and I was able to change my schedule, made my day easier to get there. I wil treated by all staff members, felt like I was able to make a appointment and I was able to change my schedule, made my day easier to get there. I will use them again More

Jack was the best! Personable, capable, friendly , informed and efficient. He did an A++ job. Dr. Jim Patten Personable, capable, friendly , informed and efficient. He did an A++ job. Dr. Jim Patten More

I brought my car in for “ The Works” and a recall repair. The work to be done was supposed to take up to 4 hours. I stayed and was prepared to stay. I was pleasantly surprised when my car was done in 3 hours The work to be done was supposed to take up to 4 hours. I stayed and was prepared to stay. I was pleasantly surprised when my car was done in 3 hours. More

I appreciate the fact Herb Chambers Service Department takes the time to explain the service they provide and complete a thorough inspection of my car. I always feel good leaving there knowing I was treat takes the time to explain the service they provide and complete a thorough inspection of my car. I always feel good leaving there knowing I was treated fairly. Today, Cindy informed me my oil change was free due to my Ford pass having enough credits. I didn’t even realize this prior and was thankful she informed me. 100% recommend Herb Chambers for sales and service. More

Gentlemen and very helpful. Very knowledgeable and willing to answer any questions. Worthy of a raise in my opinion. Very knowledgeable and willing to answer any questions. Worthy of a raise in my opinion. More

Very friendly and thorough staff. Asked if I wanted a brake light bulb replaced. I did not even know it was out. The Braintree location was very clean, especially the bathrooms. Than Asked if I wanted a brake light bulb replaced. I did not even know it was out. The Braintree location was very clean, especially the bathrooms. Thank you! More

Cindy was great, had my Explorer in for regular service and also a slow leak in one of my tires. All taken care of as I waited. It's nice to look around show room and the new Mustangs. Cindy very pleasa and also a slow leak in one of my tires. All taken care of as I waited. It's nice to look around show room and the new Mustangs. Cindy very pleasant and professional. Nice job. More