Herb Chambers Ford of Braintree - Service Center

Excellent service Clean waiting room, friendly knowledgeable staff, easy scheduling Definitely recommend this service department knowledgeable staff, easy scheduling Definitely recommend this service department More

Cindy was so helpful in getter service on my roof shade. She even helped in getting the repair cost reduced. Very friendly staff. Feels like family. She even helped in getting the repair cost reduced. Very friendly staff. Feels like family. More

Recently had one of our fleet vehicles in for service. The service department is outstanding. I worked with Cindy as I have in the past. Cindy is excellent to work with, very knowledgeable and experienced The service department is outstanding. I worked with Cindy as I have in the past. Cindy is excellent to work with, very knowledgeable and experienced. Thanks again for all your help. More

Worst service I ever had at dealership. A three day repair took 29 day to get done. I got no communication about delays, except when I called to find out if my car was ready, and was told t A three day repair took 29 day to get done. I got no communication about delays, except when I called to find out if my car was ready, and was told the part was not in. After calling Ford directly, the part got shipped, but my work was still delayed another week. They did do an oil change for free, and said they did a balance and rotation of the tires. But my front driver's side tire is out of balance. Worst service ever. Go somewhere else for service. More

They have knowledgeable technicians. Service efficient and prices are very reasonable. I would recommend Herb Chambers. Service efficient and prices are very reasonable. I would recommend Herb Chambers. More

Customer service is the best they do everything you want and do it with respect to their customers and do it with respect to their customers More

Service was exceptional. Appt started on time and finished in a timely manner. Cindy waited on me and was wonderful all in all it was a great experience. Appt started on time and finished in a timely manner. Cindy waited on me and was wonderful all in all it was a great experience. More

I worked with Jack for getting my vehicle serviced. He was great with communication everything being done to my car in timely manner! Would highly recommend Herb Chambers Ford of Braintree to anyone! F He was great with communication everything being done to my car in timely manner! Would highly recommend Herb Chambers Ford of Braintree to anyone! Friendly and knowledgeable staff! More

Great, but wish service prices were lower. I wouldn’t buy a car anywhere else, the individuals in the service area are amazing. I am a loyal (maybe too blind) with taking my car to the deale I wouldn’t buy a car anywhere else, the individuals in the service area are amazing. I am a loyal (maybe too blind) with taking my car to the dealership for maintenance. As such, I just wish they had loyalty points towards say services; free oil change and tie rotation, 20% off tires or 20% off your next service bill. I bought my tires at the dealership even though I know I could get them much cheaper at a tire place. The lug nuts are now rusting and they want to charge me $10 a piece to replace. Not asking for much, but I bought the tires there and do all my service there, throw me a bone and don’t charge me. More

My experience with Herb CHAMBERS FORD of Braintree was they provided Excellent Service and excellent customer service. they provided Excellent Service and excellent customer service. More