Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
886 Reviews
Call Service Center (781) 848-1350

886 Reviews of Herb Chambers Ford of Braintree - Service Center

Sort by
May 18, 2022

Made appointment for service, my experience was very easy all questions were taken care of,service was excellent. I have been there a few times for service and always had great service. More

by JLUNA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Bailey
Report | Print
May 18, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your experience! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

May 18, 2022

I had a great experimce, I was well informed on what was going on with my truck and the resolution More

by Mdonoghue
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2022 -

Mdonoghue responded

Jack was very helpful and informative

May 19, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing the details of your experience! We're happy that Jack provided you with excellent feedback regarding your vehicle's issues. See you next time at Herb Chambers Ford of Braintree!

May 16, 2022

Did the oil change in a timely manner the price was good and I was out of there inside of hour More

by Briansullivan52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
May 16, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your review, Brian! We're so happy that we provided you with an excellent service appointment! See you next time at Herb Chambers Ford of Braintree!

May 15, 2022

Best service for any type of repair or just an oil change quick and efficient More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ventre, Jay Larkin
Report | Print
May 17, 2022 -

Herb Chambers Ford of Braintree responded

Hi Mike, thank you for sharing your review! We look forward to seeing you next time! -Herb Chambers Ford of Braintree

May 07, 2022

Paul the service rep was very professional and explained everything . My car was ready when he said it would be .a pleasant experience . More

by afoley8720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Report | Print
May 09, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for reviewing your recent visit here at Herb Chambers Ford of Braintree! Paul & the team look forward to serving you again in the future!

May 04, 2022

Drew was great, very responsive to all my questions. Would highly recommend Herb Chambers Ford and their service department. Drew made the whole process easy. Thanks Drew! More

by Ameg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
May 05, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! We're happy to hear Drew took great care of you during your recent visit and we look forward to seeing you next time here at Herb Chambers Ford of Braintree!

April 21, 2022

Always helpful, sticks to their service price. Very knowledgeable. Had me in and out in no time. More

by KAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
Report | Print
Apr 22, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your confidence in the Herb Chambers Ford of Braintree team! We appreciate your wonderful feedback and look forward to your next visit!

April 19, 2022

Professional and courteous All work completed in a timely fashion I was kept apprised of when my vehicle would be ready More

by jc
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
Apr 19, 2022 -

jc responded

Keep up the fine work

Apr 20, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Herb Chambers Ford of Braintree Team

April 19, 2022

Completed work early and completely. Suggested other work that needed to be done. They were able to take care of that as well. Very happy with service More

by Leomanning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
Apr 20, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! It means a lot to hear that you're happy and we hope to see you again next time here at Herb Chambers Ford of Braintree!

April 18, 2022

Service Advisor Derek Ventre was outstanding. He understood what was happening with my truck and got it serviced immediately. More

by mgolden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ventre
Report | Print
Apr 19, 2022 -

Herb Chambers Ford of Braintree responded

Hello - thank you for taking the time to share your experience working with Derek at Herb Chambers Ford of Braintree! He is a huge asset to our team and we're happy that you had the opportunity to work with him!

1
...
45
46
47
...
89