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Herb Chambers Ford of Westborough
Westborough, MA
1,034 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,034 reviews
July 30, 2024
Service staff are top notch. My family and I will not service our car anywhere else. My family and I will not service our car anywhere else. More
by jaygon
Employees Worked With
July 30, 2024
My vehicle was there for 6 days and they did not even look at it. No communication after several phone calls with no answer I finally went to the dealership and was told it in the que but no confirmatio look at it. No communication after several phone calls with no answer I finally went to the dealership and was told it in the que but no confirmation when it would be looked at. I ended up asking for my keys took the vehicle and made an appointment with another dealership. More
by Lark5472
July 30, 2024
best sales guy around buy from him he is awesome great deals great selling not pushy deals great selling not pushy More
by WhitneyB78
Employees Worked With
July 29, 2024
Held appointment time. Inside of one hour time-frame. In and out. No hassles no xxxxxxxx. Inside of one hour time-frame. In and out. No hassles no xxxxxxxx. More
by jewel2526
July 27, 2024
Brandon Santos provided excellent customer service and ensured that my issue was resolved. The service was fast and the team was great. ensured that my issue was resolved. The service was fast and the team was great. More
by Maryanne
July 26, 2024
I bought my Mach-e here back in 2021 and have had good experiences, from sales through service. The sales experience was good, without high pressure and a simple delivery. The service experience has experiences, from sales through service. The sales experience was good, without high pressure and a simple delivery. The service experience has been excellent, from how they handled recalls to routine maintenance. More
by davefournier
Employees Worked With
July 26, 2024
Luke was a phenomenal salesman, very knowledgeable about the products he sells. and was very reassuring to hear him stand by the product. He was very helpful with explaining vehicle features, and the sales the products he sells. and was very reassuring to hear him stand by the product. He was very helpful with explaining vehicle features, and the sales process was simple and stress free. I can't recommend their westborough location enough. You get transparency and accountability, I've dealt with dozens of dozens of dealerships before, and it's safe to say that they don't pull any funny business here at all. no high pressure sales tactics, no hidden expenditures, what you see is what you get, with a friendly and helpful demeanor. kudos to the sales team, especially Luke. I'm very happy with my truck and will be doing all of my future business with them. 5 stars. More
by f_dicenso
Employees Worked With
Luke
