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Herb Chambers Ford of Westborough
Westborough, MA
1,037 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,037 reviews
December 29, 2023
The service department at Herb Chambers Ford in Westborough is outstanding.. The quality of their work and customer service continues to be great. Luke (service rep) continues to go above and beyi Westborough is outstanding.. The quality of their work and customer service continues to be great. Luke (service rep) continues to go above and beyind. Only place I bring my Explorer. More
by TomR
Employees Worked With
Luke
December 28, 2023
Paul Scannell was great to work with. He took the time to make us feel comfortable and would answer any questions we had. He took the time to make us feel comfortable and would answer any questions we had. More
by patchesjb
December 23, 2023
Pleasant experience. Anthony was professional and answered all my questions and concerns. Highly recommend Herb Chambers Ford. Anthony was professional and answered all my questions and concerns. Highly recommend Herb Chambers Ford. More
by Egcapecod
December 18, 2023
Marie Hamilton is the best salesperson I have ever dealt with. She makes every purchase a great experience with. She makes every purchase a great experience More
by adafab
December 11, 2023
David Chaplin and Renel Plymouthe were extremely professional, kind, honest, empathetic and not pushy at all!!! Easiest and fastest experience of trading in my Jeep and purchasing my 1st brand new v professional, kind, honest, empathetic and not pushy at all!!! Easiest and fastest experience of trading in my Jeep and purchasing my 1st brand new vehicle - Bronco Outer Banks! I legit got to drive home my new car on the same day! They took care of helping to contact my insurance and my registration and sticker! This was the most hassle free experience we have ever had! Excellent customer service! Thank you so much David and Renel we are beyond grateful and hope your Manager’s are able to see this thank you as you both deserve to be recognized and rewarded for your excellence!!! We will be back with our son to purchase a truck! We also have recommended you both to our friends and family! Thank you so much, Robin Marion More
by rmarion5
Employees Worked With
David Chaplin and Renel Plymouthe
December 07, 2023
I've always dreaded purchasing used vehicles, but was pleasantly surprised by my experience at Herb Chambers Ford of Westborough. I received prompt responses from customer service reprsentatives, and pu pleasantly surprised by my experience at Herb Chambers Ford of Westborough. I received prompt responses from customer service reprsentatives, and purchased a 2015 Totyota Tacoma at a fair price, without any drama. The sales associate Freddy was great to work with. More
by Fitz7272
Employees Worked With
Fouad (Freddy) Daher
December 07, 2023
I got a recall for my car and had an appointment within the week. It was very easy to schedule and my car was ready within the 2 hour window I was provided. the week. It was very easy to schedule and my car was ready within the 2 hour window I was provided. More
by Jleas99
Employees Worked With
Luke
December 06, 2023
Wonderful, knowledgeable dealership. Exceptional customer service and mechanics. Frequent and helpful status updates / great experience on all fronts! Exceptional customer service and mechanics. Frequent and helpful status updates / great experience on all fronts! More
by clander
Employees Worked With
Anthony
December 05, 2023
Always a great experience from sales to service. Always greeted with a smile very professional and courteous staff Always greeted with a smile very professional and courteous staff More
by Burt
