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Herb Chambers Ford of Westborough
Westborough, MA
1,038 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,038 reviews
November 07, 2023
This past Saturday we purchased my husband’s dream vehicle. A Ford F-150 Tremor from Herb Chambers Ford of Westborough, MA. Our salesman, Paul Scannell, was awesome! He was friendly, efficient and vehicle. A Ford F-150 Tremor from Herb Chambers Ford of Westborough, MA. Our salesman, Paul Scannell, was awesome! He was friendly, efficient and very knowledgeable about the vehicle we were interested in which made purchasing our new truck a very pleasant experience. The Finance Manager, Renel Plymouthe, was also friendly and efficient and helped us breeze through the financial paperwork. If you’re in the market for a new vehicle this is the place to go! More
by lmlpal0220
October 25, 2023
Great service and very helpful and kind staff. Been a customer for many years and the service is consistently good. Been a customer for many years and the service is consistently good. More
by yellowcar25
October 20, 2023
Paul was great, sales experience was pleasant, no pressures, transparent pricing, and generally easy. I knew what I wanted and they had it so it an easy transaction. pressures, transparent pricing, and generally easy. I knew what I wanted and they had it so it an easy transaction. More
by Jim
October 20, 2023
They were prompt, easy to deal with, very good communication, no snags or issues to deal with. communication, no snags or issues to deal with. More
by mrp
October 16, 2023
We had a great experience working with Paul Scannell during the purchase of our 2020Ford Explorer-ST & a 2023 Ford F150 XL/STX over the past couple of weeks. He is extremely knowledgeable & thorough an during the purchase of our 2020Ford Explorer-ST & a 2023 Ford F150 XL/STX over the past couple of weeks. He is extremely knowledgeable & thorough and made the process intuitive and forward thinking. Thank You Paul!!! More
by Maureen
Employees Worked With
October 07, 2023
Waited for vehicle - works package. Prompt appointment time & service just over an hour. Luke took care of my every need . Even had sufficient reward pointers to pay for my full service Prompt appointment time & service just over an hour. Luke took care of my every need . Even had sufficient reward pointers to pay for my full service. Love that they wash the outside of your vehicle before picking up. More
by dmthomson3787
Employees Worked With
Luke at Herb Chambers
October 06, 2023
Worked with Paul. Seamless experience from start to finish. Paul was very accommodating and worked around my schedule. Seamless experience from start to finish. Paul was very accommodating and worked around my schedule. More
by Busymom
Employees Worked With
October 06, 2023
I had made an appointment and told them that I had to be in and out within a couple hours because I had to go back to work!! Luke Malloy was my Service Advisor and he was right on top of getting my car ser in and out within a couple hours because I had to go back to work!! Luke Malloy was my Service Advisor and he was right on top of getting my car serviced and returned to me in the time allowed!! Everything was done, my questions were answered, and I was on my way!! Thank you, Luke!! More
by JimmyBuffit
Employees Worked With
Luke Malloy
