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Herb Chambers Ford of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
1,057 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,057 reviews

May 11, 2023

Chad and the service dept was extremely professional,,, made our experience relaxing..we came from Cape Cod to have our vehicle serviced. And will continue to do so .. More

by scottnelson395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
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May 15, 2023 -

Herb Chambers Ford of Westborough responded

Scott, thank you so much for making the trip from Cape Cod to come work with our Herb Chambers Ford of Westborough team! We appreciate your support and look forward to seeing you again next time. Take care!

May 09, 2023

The sales experience was informative and low pressure. The 21 Ford Edge Titanium was the best price I could find on the Internet. The car was delivered to us in top-notch condition. Thanks to Paul and the More

by Myheck
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2023 -

Herb Chambers Ford of Westborough responded

We appreciate your kind five-star review for Paul and our team! We hope you're loving your 2021 Ford Edge Titanium and look forward to your next visit! Thank you for choosing Herb Chambers Ford of Westborough!

May 09, 2023

The service Dept took me in on a last minute notice, awesome awesome awesome awesome! More

by Rob B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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May 11, 2023 -

Herb Chambers Ford of Westborough responded

We're glad we could fit you into the schedule on short notice, Rob! We appreciate your kind words and look forward to your next visit! Thank you! - Herb Chambers Ford of Westborough

May 08, 2023

Very pleasant experience. Our salesman Matt was very helpful. The entire team, whom we interacted with, were pleasant and very informative as well. Would highly recommend. More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, George and Jay
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May 10, 2023 -

Herb Chambers Ford of Westborough responded

Carol, we are delighted to hear about your very pleasant experience shopping with us at Herb Chambers Ford of Westborough! It's fantastic to know that Matt and our entire team were informative and helpful. Thank you for sharing this wonderful feedback and recommendation with us! Drive safely in your new vehicle.

May 10, 2023 -

Carol responded

Thank you!

May 04, 2023

I cannot stress enough the efficiency, professionalism and absolute automotive proficiency that the Herb Chambers Ford of Westborough service department has in their hands. This dealership has been awarde More

by John James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Capece
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May 05, 2023 -

Herb Chambers Ford of Westborough responded

We are thrilled to know that you had a great experience, John! Your recognition for the work done by your Service Advisor Anthony means everything to us. We're proud to be part of the top 10% of Ford dealers in the country for our impeccable automotive proficiency, and we're delighted it made an impression on you. Thank you for choosing Herb Chambers Ford of Westborough.

April 28, 2023

Great service, very friendly. Got the car in quick and kept me up to date. More

by Maryanne.phillipo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Herb Chambers Ford of Westborough responded

We're so glad, Maryanne! We hope you enjoy your vehicle and look forward to assisting you during your next service appointment! Thank you! - Herb Chambers Ford of Westborough

April 28, 2023

My experience was very good at this dealership. Marie went above and beyond to help with the purchase of my new vehicle. More

by Bronco Sport Heritage Limited
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renel Plymouthe
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May 01, 2023 -

Herb Chambers Ford of Westborough responded

We're thrilled to hear Marie & the team provided you with an excellent experience! Thank you for choosing Herb Chambers Ford of Westborough and please don't hesitate to reach out if we can be of service again in the future!

April 24, 2023

First rate service from Paul Scannell - professional, responsive, candid. Sales process was smooth from start to finish. Herb Chambers should be proud to have Paul representing the brand. More

by Jeffrey Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Stewart
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Apr 26, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the kind review, Jeffrey! We're certainly lucky to have Paul on our team and we'll be sure to share your fantastic feedback with him. Take care and please don't hesitate to reach out if our Herb Chambers Ford of Westborough crew can be of service again in the future!

April 20, 2023

My first visit - quick scheduling for an appointment and service was friendly, efficient and thorough. More

by Jenks
Recommend Dealer
Yes
Employees Worked With
Luke
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Apr 24, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for visiting Herb Chambers Ford of Westborough! We appreciate the kind feedback and hope to see you again next time!

April 19, 2023

Herb Chambers Ford of Westborough, MA has been amazing with my vehicle. All of their Service advisors are pleasant and helpful. I worked with Anthony and he went above and beyond to make sure my vehicle w More

by jeliseh.16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony, Luke, and Chad
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Apr 20, 2023 -

Herb Chambers Ford of Westborough responded

It's our privilege to serve you! Thanks for trusting Anthony & the Herb Chambers Ford of Westborough team with your vehicle. We hope we can be of assistance again in the future!

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