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Herb Chambers Ford of Westborough

Westborough, MA

4.8
1,041 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,041 reviews

March 08, 2023

FRIENDLY, EASY GOING, PROFESSIONAL, EFFORTLESS DOING BUSINESS WITH THE WHOLE STAFF, THE PLEASURE WAS ALL MINE. More

by b.harley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANTHONY
Mar 09, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the wonderful feedback! We appreciate you visiting our team here at Herb Chambers Ford of Westborough and hope to see you again next time!

March 07, 2023

Fantastic my third F-150 from herb ford and third with Paul Scannel he’s the best!! Everybody there is great friendly,pleasant from the service team to managers! More

by carla&pete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for being a Herb Chambers Ford of Westborough customer! Paul & the team are grateful for your continued support and look forward to seeing you again next time. Until then, take care and enjoy your new F-150!

February 26, 2023

Luke was very professional and courteous. Kept me updated on my car that was being serviced. The only draw back I had was not being able to get a loaner car earlier. But Luke pushed to get it More

by richie.mall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke (Service Dept)
Mar 01, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your experience working with our team, Luke! We apologize that we were unable to provide you with a loaner vehicle but glad that your service was completed in a timely manner.

February 24, 2023

I am happy with this dealership that’s why I go there every time, and Luke the guy he works there is very good guy and very helpful. More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Herb Chambers Ford of Westborough responded

Thanks for trusting the Herb Chambers Ford of Westborough team with your service needs, Mario! Luke & the team look forward to seeing you next time!

February 22, 2023

Excellent service experience at Herb Chambers Ford. Service Rep, Luke, was the best. Knowledgeable, friendly, kept me informed, car returned on time. Quality service work, reasonable cost. Job well d More

by KPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke, Service Representative
Feb 23, 2023 -

Herb Chambers Ford of Westborough responded

Luke and the team appreciate you leaving us this great five-star review! We hope you visit us again for your next service appointment! Thank you! - Herb Chambers Ford of Westborough

February 17, 2023

Luke told me that my vehicle might be ready by Friday due to a supplier shortage. I was overwhelmed when it was ready on Thursday. They do a great job of keeping you informed of what is going on. Please in m More

by opumurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Luke
Feb 20, 2023 -

Herb Chambers Ford of Westborough responded

Luke and the team strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our Herb Chambers Ford of Westborough family!

February 15, 2023

Service appointment was scheduled very quickly, service performed was good, and car was finished earlier than promised. More

by susan320
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Herb Chambers Ford of Westborough responded

Thanks for trusting Herb Chambers Ford of Westborough with your vehicle! We appreciate you taking the time to share your experience and hope to see you again next time!

February 15, 2023

Excellent customer service and care. I found all the features that I wanted in a truck and it was delivered on time. More

by Krobbins4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Allan
Feb 15, 2023 -

Herb Chambers Ford of Westborough responded

Thank you! We're so happy you had a great visit to Herb Chambers Ford of Westborough!

February 13, 2023

Thank you for the service! I was really pleased with the fast service. Thank you! More

by Hkraus80
Recommend Dealer
Yes
Employees Worked With
Luke
Feb 14, 2023 -

Herb Chambers Ford of Westborough responded

You are so welcome! We appreciate you coming to us for your car's service needs and look forward to seeing you back in the future! Thank you! - Herb Chambers Ford of Westborough

February 04, 2023

Clean warm friendly professional, workers seem happy to work, courtesy driver very considerate cautious driver More

by Farrelc70
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke. Service Dep’t
Feb 07, 2023 -

Herb Chambers Ford of Westborough responded

We're so happy that our team has earned your five-star rating and appreciate you leaving us this great review! We look forward to seeing you again at Herb Chambers Ford of Westborough! Thank you!

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