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Herb Chambers Ford of Westborough
Westborough, MA
933 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 933 reviews
September 12, 2021
Very good service. Timely and professional I like the washing of car. Also the low pressure is good also. I will rerun also. Thank you washing of car. Also the low pressure is good also. I will rerun also. Thank you More
by Brad.newman3
Helpful September 07, 2021
Service advisor was extremely thorough and listened to the issues we had with the vehicle. Outlined everything we would need for the vehicle and were not pushy about getting it done. Knowing how busy thei the issues we had with the vehicle. Outlined everything we would need for the vehicle and were not pushy about getting it done. Knowing how busy their shop was, the turn around was still very fast. Highlight recommend. Heather with the service department was outstanding through the entire process. More
by Edward.leja
Employees Worked With
Heather
September 07, 2021
Great place nothing but the best people from service to sales! Heather in service is the best.Always pleasant professional and thorough! Service is timely and complete excellent all around sales! Heather in service is the best.Always pleasant professional and thorough! Service is timely and complete excellent all around More
by carla&pete
September 02, 2021
quick reliable service. east appointment made app and online. Service department personnel were friendly and welcoming. will be getting my service done here from now on. online. Service department personnel were friendly and welcoming. will be getting my service done here from now on. More
by scott.helle5809
Employees Worked With
heather
September 01, 2021
They managed to squeeze my car repair in, treated me well. Rick was very patient with my questions/concerns, even taking the car for a quick test drive. Thank You well. Rick was very patient with my questions/concerns, even taking the car for a quick test drive. Thank You More
by Bogie
Employees Worked With
August 30, 2021
Excellent dealership. We bought our last three cars there. The service department is outstanding! My recent visit was a great experience thanks to fantastic customer service from service advisor Tony D there. The service department is outstanding! My recent visit was a great experience thanks to fantastic customer service from service advisor Tony Derenthal. His hands on approach and keeping us informed every step of the way is so rare these days! More
by george_elmore58
Employees Worked With
Tony Derenthal
August 28, 2021
Service team are great to work with always accommodating and very honest! A lot of dealerships I’ve used in the past always try and cram unnecessary services on you but this team does not. and very honest! A lot of dealerships I’ve used in the past always try and cram unnecessary services on you but this team does not. More
by Jay55
Employees Worked With
August 26, 2021
Knowledgeable, helpful personnel. Great service. This dealership truly goes the extra mile Re: customer service. dealership truly goes the extra mile Re: customer service. More
by clander
August 24, 2021
Knowledgeable, flexible, accommodating, friendly, no-pressure - this was the best car-buying experience! no-pressure - this was the best car-buying experience! More
by DBlaze
August 21, 2021
Everyone is always friendly and the service is great! Safe distancing in the waiting area and hand cleanser available. Safe distancing in the waiting area and hand cleanser available. More
by Sue
Employees Worked With
