Herb Chambers Ford of Westborough

Always super responsive and helpful. Great communication. We service all our Ford vehicles here. Very competent. Great communication. We service all our Ford vehicles here. Very competent. More

My truck was leaking coolant. HC Westborough was able to diagnose and repair the problem quickly and efficiently. HC Westborough was able to diagnose and repair the problem quickly and efficiently. More

Very friendly staff and very informative with all the services in Service department! waiting area is very clean and I was able to do some work while I was waiting. Has free water and coffee. Also they h services in Service department! waiting area is very clean and I was able to do some work while I was waiting. Has free water and coffee. Also they have snack machine for purchase. More

Good service care about customers they are there to help you remember your needs and find them for you you remember your needs and find them for you More

I had my car in for service everything went extremely well better than could be expected the mail at the desk was very generous with his time explain to me what they were going to do he also checked if t well better than could be expected the mail at the desk was very generous with his time explain to me what they were going to do he also checked if there any recalls on my car the service was done quicker than I expected More

Great customer service, very happy with work on vehicle. Excellent communication. Using the garage 4 years now. Always a positive experience. Excellent communication. Using the garage 4 years now. Always a positive experience. More

From start to completion, we found the people involved at Herb Chambers Ford very helpful and informative. Both the sales rep, David Chapin, and the finance manager, Jay Gonzalez, were attentive to our need Herb Chambers Ford very helpful and informative. Both the sales rep, David Chapin, and the finance manager, Jay Gonzalez, were attentive to our needs and extremely cordial. They ensured that we were comfortable through the entire process. It was the first new car acquisition for us in 14 years; thus, the formalities were new to us in many aspects. The car was immaculate, when handed over to us. Given that the vehicle has a sophisticated on-board electronic system, the guidance we received to take advantage of the functionality was invaluable. We look forward to a solid relationship with Herb Chambers Ford of Westborough in the years to come. More

Good service, personable employees, and quality work in a timely fashion. I would not hesitate to use this dealership again. Highly recommend! timely fashion. I would not hesitate to use this dealership again. Highly recommend! More

Always great service. They informed me abouut some service i forgot about which helped me save time returning for more service. Thank you. They informed me abouut some service i forgot about which helped me save time returning for more service. Thank you. More

My two last visits were a disaster. The brake job that was scheduled for 1 took 4 days No communication. Was not told anything. The other visit was similar Will think long and hard The brake job that was scheduled for 1 took 4 days No communication. Was not told anything. The other visit was similar Will think long and hard before returning More