Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Ford of Westborough
Westborough, MA
1,036 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,036 reviews
July 20, 2021
We were looking for a second car. Paul was awesome. He helped us get a fantastic new explorer in 2019. That is why we returned to Herb Chambers. Always ask many questions and based on the answers he is helped us get a fantastic new explorer in 2019. That is why we returned to Herb Chambers. Always ask many questions and based on the answers he is able to suggest great vehicles. Once again we found a great used Ford Edge!! More
by Kscharris2
July 17, 2021
Great service that’s why I keep returning thank y’all for the great work and you do not wait a long time if you choose to the great work and you do not wait a long time if you choose to More
by Fwnuahn12
Employees Worked With
July 16, 2021
my name is craig. I had the pleasure to work with Jay Gonzales. the whole deal took less than 2 days from when i took my test drive in a 2018 f350. I know what i wanted and we pretty much did the deal r Gonzales. the whole deal took less than 2 days from when i took my test drive in a 2018 f350. I know what i wanted and we pretty much did the deal right in the truck. jay knew i needed the truck to go on vacation and was leaving in 3 days between jay the finance person and the pre owned vehicle manager they got me in and out just like i needed. jay even took care of getting my vehicle registered. have to say this was the best experience i ever had buying a vehicle to date. More
by craig carpenter
July 15, 2021
Always the greatest service. Everyone in service is just the best....bought my car there and will always let their trained mechanics take care of my car... the best....bought my car there and will always let their trained mechanics take care of my car... More
by Dee
July 10, 2021
They did an awesome job replacing my drivers side mirror. The service was quick and reasonable in price. I highly recommend this dealer, and I will be bringing my car there for service in the future. The service was quick and reasonable in price. I highly recommend this dealer, and I will be bringing my car there for service in the future. More
by Cdemay
Employees Worked With
Heather in Service.
July 06, 2021
I Worked with Jay, Jason, and Casey. Each one in turn dealt with me fairly and honestly. I was very happy with the trade-in value I received and the purchase price of my new vehicle - an F-150 Limited. C dealt with me fairly and honestly. I was very happy with the trade-in value I received and the purchase price of my new vehicle - an F-150 Limited. Couldn’t be happier with the outcome. More
by F-150 Cowgirl
July 05, 2021
July 01, 2021
Great customer service! Paul was excellent to work with! Corey was, as well! Very pleased. Corey was, as well! Very pleased. More
by cdugrenier95
