Herb Chambers Ford of Westborough

YES! YES! YES! Getting my first car was exciting, daunting, and special at the same time. Paul was simply incredible the way he handled my case. He never pushes you Getting my first car was exciting, daunting, and special at the same time. Paul was simply incredible the way he handled my case. He never pushes you and helps you to make the right decision added to that he'll patiently answer all your questions (including the silly ones ;) )! What I really appreciated was how he meticulously explained all paperwork related nitty-gritty with great simplicity added to that amazing sense of humor which was extremely heartwarming. To summerise my overall experience, all I would say, it is not every day that you test drive a car and walk out within an hour later buying that very same car. Thank you Paul, you made my first car very special. I can't wait to buy my second, hopefully soon! :) More

Totally trustworthy, Paul is authentically concerned about you as a person and helping you come to your own best decision. My son had a great first-time car-buying experience. Low pressure sales, and be about you as a person and helping you come to your own best decision. My son had a great first-time car-buying experience. Low pressure sales, and because of that he’s clearly successful. You don’t feel like you’re being swindled...because you’re not. Thanks Paul, Marc More

Jason was incredible. I came without an appt and he was very accommodating. He showed me every vehicle I was interested in and let me drive each one. He made the buying process extremely simple and we clos very accommodating. He showed me every vehicle I was interested in and let me drive each one. He made the buying process extremely simple and we closed a deal in a matter of hours. More

Great to see that people do care, hats off the Jayson who took the extra step to make a good deal great... thanks and stay safe took the extra step to make a good deal great... thanks and stay safe More

Great Service! Rick and Heather were great! Very friendly and professional. The service was fast and smooth. I highly recommend this Ford location from both sales an Rick and Heather were great! Very friendly and professional. The service was fast and smooth. I highly recommend this Ford location from both sales and service perspective. More

Great dealership My first experience with Herb Chambers Ford was having my car towed in for a major mechanical problem. The service department was great and found a w My first experience with Herb Chambers Ford was having my car towed in for a major mechanical problem. The service department was great and found a way to get the cost covered by Ford even though it was well out of warranty. Just went back and purchased a new vehicle from them in the middle of the COVID-19 pandemic and the transaction with George was very smooth. Phone calls, texts & emails got the deal done including the trade-in with pics I sent. Definitely my car dealer of choice and George is my sales guy! More

Staff were great, very engaging and got everything done quickly and efficiently. I especially appreciated the staff wearing masks and the clear signage regarding social distancing. Thank you! quickly and efficiently. I especially appreciated the staff wearing masks and the clear signage regarding social distancing. Thank you! More

large list of service items got a large list of service items complete in one day on my 2016 F-150 - including tire rotation, fuel system cleaning, transmission flush, cooling sy got a large list of service items complete in one day on my 2016 F-150 - including tire rotation, fuel system cleaning, transmission flush, cooling system flush, general inspection, take care of two recalls and state inspection - I expected longer. More

Awesome service dept!!! Thanks so much to Rick who took great care of me and got my service done quickly and within the warrantee - THANKS!!! great care of me and got my service done quickly and within the warrantee - THANKS!!! More

Never had a bad experience here people are great very clean and comfortable and there service is always on point!!I would definitely recommend them to anyone needing service!!! clean and comfortable and there service is always on point!!I would definitely recommend them to anyone needing service!!! More