Herb Chambers Ford of Westborough

Service Advisor Heather interaction was excellent. She explained all items completed. Service was performed timely. Overall was just an excellent service Advisor Heather interaction was excellent. She explained all items completed. Service was performed timely. Overall was just an excellent service appointment. Have no issues More

I love bringing my car to Westborough’ i know they are honest and always do the best job! They get me in and out quickly and respect my time!! honest and always do the best job! They get me in and out quickly and respect my time!! More

No games Purchasing a new car might be one of the worst experiences for me. I dread it and put it off. I was sick of the game playing, the lying, the misleadi Purchasing a new car might be one of the worst experiences for me. I dread it and put it off. I was sick of the game playing, the lying, the misleading pricing and pushy sales/finance people. We stopped it to this dealership to check out the size of a vehicle. We were super impressed by the professionalism of the staff here. Very friendly, not pushy and they gave you the straight answer up front. I kept waiting for the glitch and there was none. I went back a few days later and we sealed the deal. I have been a Chevy fan for 25 years. The cars and trucks were good to me. The sales end was brutal so I'm giving Ford a shot. So far nothing but good things to say about my truck or this team of people. More

Went in for an oil change and sticker al. When checling the car found that I had two bad tires the were a safety hazard. Iy was late Friday I was given a loaner car rather then risk driving home and coming the car found that I had two bad tires the were a safety hazard. Iy was late Friday I was given a loaner car rather then risk driving home and coming back Monday for the tires. More

The sales team and finance team always goes up and beyond every time we buy cars or trucks from them. Even during covid they make sure everyone is safe and comfortable. Even doing most of it over the phone t every time we buy cars or trucks from them. Even during covid they make sure everyone is safe and comfortable. Even doing most of it over the phone to make it easy. More

I’ve been a Herb Chambers customer for 9 years now but under a different make. That experience made me try the HC Ford dealership and they exceeded my expectations. No pressure, extremely helpful, got the under a different make. That experience made me try the HC Ford dealership and they exceeded my expectations. No pressure, extremely helpful, got the job done and went a bit beyond when my old plates turned out to be illegible for inspection. Looking forward to continuing my relationship with them. More

Purchase new trucks OUTSTANDING!! Trustworthy!! Paul always handles our account respect We have come to rely on his professionalism Always on time, on Price, make OUTSTANDING!! Trustworthy!! Paul always handles our account respect We have come to rely on his professionalism Always on time, on Price, makes our experience outstanding More

Help with an emergency situation. Herb Chambers squeezed me in to replace a flat tire just before the July 4th weekend, when others would not accommodate me. They were very helpful an Herb Chambers squeezed me in to replace a flat tire just before the July 4th weekend, when others would not accommodate me. They were very helpful and responsive. This saved the weekend for my daughter! More

At first, though emails, I tried to get a trade value online as I live 87 miles from the dealer. I had to bring my car in to get a trade value. After that things went ok, sales and financing did a great online as I live 87 miles from the dealer. I had to bring my car in to get a trade value. After that things went ok, sales and financing did a great job getting me the car I wanted at a price I could afford. More

Great and painless experience buying 2 cars from Jason at Herb Chambers. Easiest car buying experience and highly recommended. Entire staff helpful and courteous! I Iove my new car and it came to me spotless Herb Chambers. Easiest car buying experience and highly recommended. Entire staff helpful and courteous! I Iove my new car and it came to me spotless! The second car I purchased was for my teenage daughter and not only was it a great deal but fully detailed, tank full and looked sharp. Won me some major points at being best mom ever. Thank you again for everything More