Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Ford of Westborough
Westborough, MA
1,057 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,057 reviews
March 10, 2020
Heather was amazing!!! Knowledgeable, customer service focused with great follow up and communication skills. We will look forward to working with her in future visits. focused with great follow up and communication skills. We will look forward to working with her in future visits. More
by Prestwick
Employees Worked With
Heather ( see above comments)
March 02, 2020
Wendy and Michelle were very helpful and professional. They explained everything that was found and added a recall I was unaware of to my service. They explained everything that was found and added a recall I was unaware of to my service. More
by mtartufi
Employees Worked With
Michelle, Wendy Lizotte
February 21, 2020
Great customer service. Very happy with our car buying experience. Highly recommend. Marie and Brenda were excellent. Would definitely go back for our next car. experience. Highly recommend. Marie and Brenda were excellent. Would definitely go back for our next car. More
by Bobbi Driscoll
February 20, 2020
Professional and very courteous and the work was quickly don As I entered the the service door and when to the desk I told them I had an appointment for a recall and they looked it up and within a half hour my c As I entered the the service door and when to the desk I told them I had an appointment for a recall and they looked it up and within a half hour my car was brought in to service and I was done in no time. Was out you 9:00 am and going home. More
by Puppy1949
February 20, 2020
excellent The girl at the service desk was great, she walked me through the whole prosscess. Also she let me know I had a nest in my car and they would remove i The girl at the service desk was great, she walked me through the whole prosscess. Also she let me know I had a nest in my car and they would remove it. After my car was done the girl showed me how to put dryer sheets to keep the animals. I feel this girl went way above to help me. Please thank her again. More
by ecomeau2010
Employees Worked With
I don't know her name.
February 19, 2020
Professional , timely, attentive. Wendy and Rick have a great attitude. Always accommodating. Answer all my questions and work with my schedule to make the service experience seamless. great attitude. Always accommodating. Answer all my questions and work with my schedule to make the service experience seamless. More
by Sellison
February 07, 2020
Everyone was very courteous and worked quickly to resolve the issue at hand. They were prompt in providing me a loaner while my car was being worked on. the issue at hand. They were prompt in providing me a loaner while my car was being worked on. More
by Redsoxfanatic77
February 05, 2020
Great service, I would recommend this location to friends Service was very professional, and quality of work performed was very good. They were very informative and estimated the correct time to pick up the v Service was very professional, and quality of work performed was very good. They were very informative and estimated the correct time to pick up the vehicle More
by rdidonato
Employees Worked With
January 29, 2020
Vehicle was taken in immediately, service performed, washed and delivered to me within an hour. Truck looked like new when I got it back. Well done! washed and delivered to me within an hour. Truck looked like new when I got it back. Well done! More
by fcornine
