Herb Chambers Ford of Westborough

My sales person, Marie, was terrific. I came in wanting to buy the Edge. Drove it and thought it was too big. Marie suggested the Escape and when I drove that I was really pleased. Mari I came in wanting to buy the Edge. Drove it and thought it was too big. Marie suggested the Escape and when I drove that I was really pleased. Marie helped me figure out all the wonderful NEW assists that my car has. I love it! More

Disregard last review Was an unsure buyer even after the purchase but Marek and his team spent time after working hours and made sure we had the right vehicle. Was not Pre Was an unsure buyer even after the purchase but Marek and his team spent time after working hours and made sure we had the right vehicle. Was not Pressured and had all our questions asked. Marek was kind and always did what we asked he did a good job and always had a smile on his face. I apologize for my last review I was not fair in my score and hope I can be forgiven and would like to work with your team in the future. More

Great service Even though I do not have a new car they treat me I have one. Friendly, helpful and I also get a car wash. Great to do business with. Even though I do not have a new car they treat me I have one. Friendly, helpful and I also get a car wash. Great to do business with. More

Excellent service! From the second I walked through the door until the moment I drove off in my new car I was impressed. The salesmen and women were all very friendly an From the second I walked through the door until the moment I drove off in my new car I was impressed. The salesmen and women were all very friendly and helpful. Not once did I feel pressured into a purchase. They gave me top dollar for my trade and paired me with my new vehicle. I drove home in my brand new car a couple hours later. Mike D. The service manager is very knowledgeable and exceeeds my expectations of a customer service representative. Marie our sales woman was also very kind and knowledgeable. Highly recommend doing business with herb chambers westborough. 1000% worth the 45 minute drive for us. We will be back. More

Everyone was exceptional From the time I walked on the lot until I drove off with my new car everyone was helpful, friendly, and knowledgeable. The whole experience was easy. From the time I walked on the lot until I drove off with my new car everyone was helpful, friendly, and knowledgeable. The whole experience was easy. More

Fast & Efficient I asked for an afternoon turnaround of my vehicle when I scheduled the service for Noon. When I arrived, I reported that my radio antenna was cracked I asked for an afternoon turnaround of my vehicle when I scheduled the service for Noon. When I arrived, I reported that my radio antenna was cracked in multiple spots, which I had not noticed when I made the appointment. The had the part in stock. My oil change, inspection sticker and new antenna was completed in only 3 hours. They called me on my cell phone, as requested, when it was ready. Great Job! More

Service Interval Vehicle dropped off on time for service and work was completed to my expectations, cleaned and returned when promised. Very satisfied with the servic Vehicle dropped off on time for service and work was completed to my expectations, cleaned and returned when promised. Very satisfied with the service and accommodations at this facility. More

Excellent Service I had a great service experience. My Explorer had a faulty power steering. Mike got it repaired in time. Kept me updated despite of being over loaded. I had a great service experience. My Explorer had a faulty power steering. Mike got it repaired in time. Kept me updated despite of being over loaded. Great professionalism. Thanks. More

Disappointment turned into great satisfaction We went to Herb Chambers Ford Westborough to look at a truck that we had gotten an e-price for only to find out that the information about the truck o We went to Herb Chambers Ford Westborough to look at a truck that we had gotten an e-price for only to find out that the information about the truck online was wrong. Upon finding out the sad news, we expected to leave without buying a truck. Paul Scannell inmediately asked us what we were looking for in a truck and was able to find one in the price range we wanted. He was very helpful, pleasant, and great to work with throughout, our purchase. More