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Herb Chambers Ford of Westborough
Westborough, MA
1,034 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,035 reviews
October 30, 2024
Bought my 2017 Escape at Herb Chambers Ford in Westborough, MA. Great salesman, wonderful customer service and excellent service department.!!! Will definitely buy my next vehicle from them. Westborough, MA. Great salesman, wonderful customer service and excellent service department.!!! Will definitely buy my next vehicle from them. More
by Nancy
October 28, 2024
Mr. Scannell was professional & engaging. It was truly a pleasure doing business and we felt very comfortable moving forward with our purchase. pleasure doing business and we felt very comfortable moving forward with our purchase. More
by Alex
October 27, 2024
Every time I have taken my vehicle in for service, it has been top-notch. Moving here, from Michigan to Massachusetts, I was worried that I would not find a dealer that I trusted. been top-notch. Moving here, from Michigan to Massachusetts, I was worried that I would not find a dealer that I trusted. More
by Jeffb
Employees Worked With
Luke Malloy
October 24, 2024
They are honest, service gets the work done on time and gives me a heads-up for future needs gives me a heads-up for future needs More
by Jimmy S
October 24, 2024
Mr. Paul S was very professional, able to answer to our questions and to meet our needs. He knows his job, appeard well organized and maintained a good communication with. Thank you! questions and to meet our needs. He knows his job, appeard well organized and maintained a good communication with. Thank you! More
by gianinazecheru
October 21, 2024
Paul Scannell was a pleasure to work with. Friendly, honest, gave clarity, and knew the Ford Company like the back of his hand. If you’re looking at Fords, Paul Scannell is your guy. Friendly, honest, gave clarity, and knew the Ford Company like the back of his hand. If you’re looking at Fords, Paul Scannell is your guy. More
by cstevens2279
Employees Worked With
October 19, 2024
I had issues with this dealership before and was asked for the opportunity to make it a better experience the next time I came in by Rick the manager and when I did return Luke made my experience this tim for the opportunity to make it a better experience the next time I came in by Rick the manager and when I did return Luke made my experience this time the way it should have been the first time. More
by Jfmanning3
Employees Worked With
October 18, 2024
Both my husband and I have had excellent experiences purchasing new vehicles and working with Paul Scannell at this dealership. Paul is the consummate professional and loves his job. No pressure. Though purchasing new vehicles and working with Paul Scannell at this dealership. Paul is the consummate professional and loves his job. No pressure. Thoughtful. Good listener. We highly recommend both the dealership and Paul for great customer service. More
by Deborah Burke Henderson
October 12, 2024
Excellent service department. Front desk is very knowledgeable and helpful. The technicians are well trained and very trustworthy. I highly recommend them for service needs. Front desk is very knowledgeable and helpful. The technicians are well trained and very trustworthy. I highly recommend them for service needs. More
by gfaidell
