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Herb Chambers Ford of Westborough

Westborough, MA

4.8
1,034 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,034 reviews

June 06, 2018

Excellent service!!! I have recently had my car in for several service items including snow tire swap, recall, warranty work and oil change. Both Don and Dylan were profe More

by matt123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don, Dylan
Jun 07, 2018 -

Herb Chambers Ford of Westborough responded

Happy to know that Don and Dylan were a pleasure to work with! Best, Adam Tremblay, General Manager.

June 05, 2018

Review David made everything about this purchase very easy. From negotiation to registering the car and delivery of the car. I would go back and buy my nex More

by 061392
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chapin
Jun 05, 2018 -

Herb Chambers Ford of Westborough responded

Happy to know that David made your car buying experience a positive one! Happy miles- Miguel Silva, General Manager.

June 05, 2018

Very Good All around good experience just wish it didn’t take 7 hours to buy a car. Had to wait for the finance person but I guess they were short one person More

by Bill58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Georgiy Akhpatelov
Jun 06, 2018 -

Herb Chambers Ford of Westborough responded

Glad you had a good experience, I apologize for the wait time, we will be sure to work on that! -Miguel Silva, General Manager.

May 13, 2018

In and out oil change and great price Loved the customer service. I booked on line and was in and out they have w Free WiFi which I used I would recommend! Thank you More

by Stacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Flynn, Ed Renaud
May 14, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your review and recommendation! Glad you enjoyed waiting for your vehicle. Best, Miguel Silva, General Manager.

May 07, 2018

Always a top notch Always friendly and knowledgeable. No runaround, straight to the point. Quick and easy, what more could you ask for. Great experience from start to fi More

by Bvuona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mangrum, Jerry Flynn, Ed Renaud
May 08, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your review. Happy to know that you enjoyed your experience with us! Best, Miguel Silva, General Manager.

May 05, 2018

Informative, Helpful & a Pleasure to do Business with Steve & Mike from the time I walked in the front door of Herb Chambers Ford, until time I drove away with my new Ford F150 XLT, were informative, help More

by Backroads
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Feingold, Michael DiMella
May 07, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your review! Happy to know that Michael and Steve provided with you with such great customer service! We are always striving for excellent customer service, glad they succeeded in doing so. We wish you many happy miles in your new F150, great choice! Best, Miguel Silva, General Manager.

May 04, 2018

Bought a 2018 ESCAPE I have a great salesperson that I love very much. His name is Paul Scannell. All I have to do is call him up and state what I want ex: car type, inte More

by Puppy1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your review! Happy to know that Paul as been able to assist you in buying another car, he is a great asset to our team! Happy miles- Miguel Silva, General Manger.

May 02, 2018

Helpful and Efficient The team was courteous, helpful and efficient. They understood my needs well and didn't try to upsell or distract me with something else. The process More

by Barry - Northborough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Pepin
May 02, 2018 -

Herb Chambers Ford of Westborough responded

Thank you Barry for your review! Happy to know your experience with us was a pleasant one. Best, Miguel Silva, General Manager.

May 02, 2018

Very Pleased. My truck was done in a timely manner and i would go back time and time again. It is nice to know someone can fix things correctly.. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Renaud
May 02, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your review! We look forward to working with you again soon! Take care, Miguel Silva, General Manager.

May 01, 2018

Bought a 2012 sonata Brenda David was excellent, she was knowledgeable and patient, great peraonality, Ienjoyed working with her . The GSM Mike was nice , but needs to le More

by macanddac13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Davis
May 01, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your review! Happy to know that Brenda made your experience a pleasant one. My apologies about the extra trip, we try very hard not to let that happen. Thanks for letting me know. Happy miles! Best, Miguel Silva, General Manager.

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