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Herb Chambers Ford of Westborough

Westborough, MA

4.8
1,051 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,051 reviews

December 27, 2017

New F150 The dealership kept contacting me about getting into a new vehicle. I decided to come in before Christmas, and they didn't disappoint! Pulled me out o More

by Garth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chapin
Dec 27, 2017 -

Herb Chambers Ford of Westborough responded

Thank you so much, Garth! We work very hard to make sure that we deliver a quality experience that exceeds expectations and David is a true testament to that. Feel free to stop in anytime if you need assistance reviewing any of the features on your F150, we're always happy to help! Happy Holidays! Miguel Silva, General Manager

December 22, 2017

No pressure, professional It was a great pleasure to work with David Chapin, he was very professional in conducting business. There was absolutely no pressure, I told him what More

by NHAN HUYNH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chapin
Dec 22, 2017 -

Herb Chambers Ford of Westborough responded

Thank you so much for taking the time to write this review. The entire Herb Chambers Ford team strives to make every guest feel at home in our dealership. David is a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Happy Holidays! Miguel Silva, General Manager

December 20, 2017

Pleasant, no pressure and great to work with When we were looking for our Ford Explorer, we did our homework and knew what we were looking for and what we wanted to spend. The team at this deal More

by Lynn&Paul122017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel and Kevin; we also worked with Finance but cannot recall his name
Dec 20, 2017 -

Herb Chambers Ford of Westborough responded

Thank you, Lynn and Paul, so much for the wonderful review. Marie and Kevin are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Happy Holidays! Miguel Silva, General Manager

October 23, 2017

Paul made our car buying experience excellent. Paul took the anxiety out of our shopping/buying experience. He was down to earth, not pushy or over bearing. Met us at the door, was very cordial. More

by StanLee10212017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2017 -

Herb Chambers Ford of Westborough responded

Thank you for taking the time to write this review, Stan! Paul's commitment to excellence is always in the forefront and I’m so glad that was reflected in your experience. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Don McEwen, General Manager

October 06, 2017

New Trucks I purchased two trucks from Mike & Mike. They were knowledgeable and informed about their product. I would recommend visiting Herb Chambers of Westbor More

by art@gominis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cox, Mike Mangrum, Michael DiMella
Oct 06, 2017 -

Herb Chambers Ford of Westborough responded

I'm so pleased to hear that you enjoyed working alongside Mike, Ryan and Mike! We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise. Best, Don McEwen, General Manager

October 01, 2017

Amazing dealership experience GM Don McEwen made buying a Van for my RE company a breeze. He and salesman Paul Scannell got me the van I needed at an amazing price. The buying expe More

by Steven2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2017 -

Herb Chambers Ford of Westborough responded

We really appreciate your kind words about your experience with us! Thank you for your business and please let us know if we can be of further assistance. Best, Don McEwen, General Manager

September 28, 2017

Everything was done to perfection. Airbag recall, oil and filter change, tire rotation and balance, 4 wheel alignment to correct drifting to the left, exterior detail. My black 2014 Mus More

by Harold Pritoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (service)
Sep 29, 2017 -

Herb Chambers Ford of Westborough responded

Thank you! Your kind words are greatly appreciated. It is so rewarding to know that Mike was able to provide you with a pleasant service experience. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Don McEwen, General Manager

September 26, 2017

Quick and to the point Worked with Paul to get the deal done showed me My options and decided on a cert Mustang. No games just prices! Thanks Paul so far so good! Don in Mgm More

by Stangmeaway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don McEwen, Georgiy Akhpatelov
Sep 26, 2017 -

Herb Chambers Ford of Westborough responded

Thank you for the five-star review! We're so happy to have had the opportunity to earn your business. Thank you for your recommendation and we look forward to assisting you again in the future! Best, Don McEwen, General Manager

September 22, 2017

EXCELLENT SERVICE! Mike made it so easy to have my car serviced!! I was so impressed with everything. I was never in the dark - Mike called me regularly with updates More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (as in - Mike makes your day!!!)
Sep 22, 2017 -

Herb Chambers Ford of Westborough responded

Thank you for taking the time to share your recent experience with us! Mike is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Don McEwen, General Manager

September 21, 2017

Quick, Easy, Thorough, Friendly I really appreciate how professional and friendly my experience was with Paul and George. Paperwork was ready when I arrived at the dealership. It too More

by New Raptor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Muriuki
Sep 21, 2017 -

Herb Chambers Ford of Westborough responded

Thank you so much for your feedback on your recent experience with Paul and George. We work very hard to make sure that we deliver a quality buying experience that exceeds expectations. Feel free to stop in anytime if you need assistance reviewing any of the features on your Raptor, we're always happy to help! Kind Regards, Don McEwen, General Manager

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