Back

Herb Chambers Honda

Boston, MA

4.8
2,626 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

720 Morrissey Blvd

Boston, MA

02122

Directions

By Type

Showing 2,626 reviews

December 25, 2024

I needed unscheduled service on a weekend for a safety-related issue. Sean De Silva facilitated the emergency repair even though the repair shop was booked solid. Once again Sean made sure I was ba More

by richardolken
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean De Silva
Dec 26, 2024 -

Herb Chambers Honda responded

Richard, we're delighted to hear that Sean was able to assist you with your emergency repair at Herb Chambers Honda In Boston. We appreciate your feedback and are glad we could get you back on the road safely!

December 23, 2024

Norllin was very helpful when I had to bring my car, and he ensured that I was updated during the inspection process. More

by colehawk92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norllin Soto-Hidalgo
Dec 24, 2024 -

Herb Chambers Honda responded

We're delighted to hear that Norllin provided helpful service and kept you informed during your visit at Herb Chambers Honda In Boston. Thank you for sharing your experience with us!

December 22, 2024

The service I got from Sean DeSilva was the best, he make sure that everything was great. More

by gquintana071992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 23, 2024 -

Herb Chambers Honda responded

This is what we love to hear! Sean and our team appreciate you as a customer and look forward to seeing you next time at Herb Chambers Honda In Boston!

December 20, 2024

Our sales person, Makayla, was awesome! We bought a 2023 Kia Niro from this dealership and Makayla helped through the entire buying process, including coming up to the town hall in our tin More

by David
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Makayla Carter-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Herb Chambers Honda responded

Hi David, we're delighted to hear that Makayla provided such exceptional service during your purchase at Herb Chambers Honda In Boston. Thank you for sharing your experience and recommending her! Enjoy the new 2023 Kia Niro!

December 19, 2024

The service I got from Sean DeSilva and Susan Tarquini, the supervisor, was the best. They made sure I had a space to work while I waited for the Recall servicing work to be done. More

by joanieparker7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Herb Chambers Honda responded

Joanie, we're delighted to hear that Sean and Susan provided you with such excellent service at Herb Chambers Honda In Boston. It's great to know they made your wait comfortable and productive!

December 18, 2024

All in all, our experience was good with Herb Chambers Honda. Leasing a new car took just 24 hours total. The staff is quite courteous as well. More

by Pginocch64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valer Topalli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Herb Chambers Honda responded

We're glad to hear you had a positive experience with us at Herb Chambers Honda in Boston! It's great that our team was able to assist you efficiently and courteously. Enjoy your new vehicle, and feel free to reach out if there's anything else we can do for you!

December 18, 2024

I brought my vehicle in to replace a side view mirror. Sean DeSilva (Service Advisor) was courteous, professional and helpful. I was very pleased with the work performed and the time it took to do. Also, More

by gerard lafond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva, Henry
Dec 19, 2024 -

Herb Chambers Honda responded

Thank you for sharing your positive experience with our team at Herb Chambers Honda In Boston! We're delighted to hear that Sean and Henry provided courteous and professional service. We appreciate your continued trust in us for all your vehicle needs!

December 17, 2024

I wanted to say Thanks for your dedication service you provided in the recent recall on fuel pump. Robert H. always provided good service by listening to customer concerns, responding with patience and re More

by So
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Herb Chambers Honda responded

Thank you for acknowledging the dedication of Robert & our team at Herb Chambers Honda In Boston. We're glad to hear that your experience with the fuel pump recall was handled efficiently and met your expectations. We appreciate your feedback!

December 15, 2024

Good good good good good good good good good good good good good good good More

by Debao.chen.h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tural Bayramli
Dec 16, 2024 -

Herb Chambers Honda responded

Thank you for taking the time to leave us a review! We hope to see you again next time here at Herb Chambers Honda In Boston!

December 15, 2024

If you are looking to buy or service a car don’t come in here. No one answers the phones, they don’t call you to let you know that your car is done, it takes 3 trips to fix one thing. So much xx at this lo More

by Mateo Latolli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Tarquini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers Honda responded

Mateo, thank you for the review. We strive for efficient communication and timely repairs, so it's disappointing to see this feedback. Please reach out if you'd like us to address any unresolved issues or concerns you have. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

...
15
...