Herb Chambers Honda

The culture of deceit is live and well at this dealer sales dept. Beware when walking these doors. The people we dealt with aren’t looking out for the consumer and trying to be a blessing in your life, t sales dept. Beware when walking these doors. The people we dealt with aren’t looking out for the consumer and trying to be a blessing in your life, they will prey on the unaware and naive, if you must come here be ready and prepared when talking to sales and specially the finance manager Nick, this one is something else and will curse you out to your face if you don’t go his way. After a year of bringing my vehicle here for service all I noticed was the unprofessionalism while waiting seeing employees curse at each other, clients yelling for their refund as they have had enough. Service advisors turn into finance managers without knowledge on the regulations of finance. Take care of your money, livelihoods and wellness of your family by staying away. But if you like encouraging this type of behavior go on right ahead. More

Management needs training on how to better treat and speak to their customers. I had a sales manager threaten to “tow” the new car that I purchased to my house because I had changed my mind on the deal speak to their customers. I had a sales manager threaten to “tow” the new car that I purchased to my house because I had changed my mind on the deal seeing how I was overly charged compared to other dealers and finance charges wasn’t appropriately explained to me until I saw the final documents. Having me pay way too much for APR and final cost of the vehicle. I will be reporting this abuse to BBB and also contacting my lawyer in this matter. The company seems to be more into focusing on selling you a quick and fast vehicle rather than sit down with you and explain all that is being taken into account. More

BUYERS BEWARE: My personal information home address, phone number, and email was exposed via “hard mail” by this store. I NEVER asked for information nor did I submit a inquiry. The GM Tom, was rude sai phone number, and email was exposed via “hard mail” by this store. I NEVER asked for information nor did I submit a inquiry. The GM Tom, was rude said the “state gave us your information” which is was a lie. The state does not sell your information and none of my information is public!! “Platinum rewards card” in other words it’s a scam to say your “approved” while there is no approval all the banks I called said there is no approval. Do not visit them and fall for the fake information. It’s a scam to bring you in then submit a credit application as a regular buyer. More

Took advantage of my elderly father. They kept calling him and harassing him about turning in his lease 6 months early and signed him up for a new lease in a more expensive vehicle. He is 72 years old, t him and harassing him about turning in his lease 6 months early and signed him up for a new lease in a more expensive vehicle. He is 72 years old, they got him to sign a new lease and didn’t deliver the vehicle for another 30 days charging him a full month before he even got the car. DO NOT BELIEVE THE CAN SWITCH YOUR LEASE BASED ON “we need your car bs” you get there and all of sudden they don’t want the car unless it’s at half price!! More

DO NOT WASTE YOUR MONEY OR TIME.BEWARE: old school scam DO NOT WASTE YOUR MONEY OR TIME. BEWARE: old school scam tactics. “Best price guarantee” “Trying to be your offer” is not a guarantee should not b DO NOT WASTE YOUR MONEY OR TIME. BEWARE: old school scam tactics. “Best price guarantee” “Trying to be your offer” is not a guarantee should not be part of the same sentence. They blame their tactics on others being non transparent while they LIE more then anyone. READ THE FINE PRINT hiding $4,000 dollars. They begged us to visit just to offer us a lowball value for our car almost half of what KBB Was offering!!! Claim to be the largest “Honda group” which is a lie, they have four stores but no inventory. Horrible and deceiving. More

With COVID-19 many dealers stopped the whole “visit our showroom games” not this one. They don’t care how much people are exposed to covid due to their lies. The 120% for your trade is a lie. Kelly blue bo showroom games” not this one. They don’t care how much people are exposed to covid due to their lies. The 120% for your trade is a lie. Kelly blue book was not followed. The “end of the month sales” is literally the same price from last month. They did not discount anything. The rebates they provide all Honda stores provide. BE AWARE- the person that contacts you will most likely be from the internet dept but won’t even be there!! We asked for the girl we had an appt with an they said she works for the “call center” just to bring you in. I didn’t meet with her the whole time and was due to her lies I was there. The place is trashy and seems no one is working. A manager did not even take to time to sit with us- while she said will get one. We bought a new Honda the same day with thousands below their price and in stock!! Our wasted time will not be given back to us. More

Fabian Garcia was very unprofessional kept refuting my emails. “Come in, you must come in, no online shopping” etc while the website clearly says you can buy online!! Their prices are double then there emails. “Come in, you must come in, no online shopping” etc while the website clearly says you can buy online!! Their prices are double then there competitors for no valid reason, buyer beware they want you to visit so they convince you to pay more!!! Bought elsewhere saved $3700 Total!! More

Was told that they had a specific trim available for test drive. When I got there, they asked us if we were flexible to other trims, because the trim we wanted was not available. So was that a build faced li drive. When I got there, they asked us if we were flexible to other trims, because the trim we wanted was not available. So was that a build faced lie on the phone to get us in to the dealership? We wanted to test drive the car we wanted to buy, not a higher end one. After we left because we didn't have the trim, the sales person called and yelled at us for leaving! Not shopping here again even if I have to pay higher at a different dealership. More

Preowned was a bit overpriced but to make matters worst the managers take forever to show you a carfax they hide the details. The internet dept, is slow with emails and the girl kept hanging up after she c the managers take forever to show you a carfax they hide the details. The internet dept, is slow with emails and the girl kept hanging up after she could not answer simple questions. Slow and unhelpful. More

very deceptive dealership. They lower the prices and then raise the prices the next day, they keep doing that back and forth just to trick people into inquiring and hope the people don't pay attention to tha raise the prices the next day, they keep doing that back and forth just to trick people into inquiring and hope the people don't pay attention to that. This should be illegal. I am not doing business with them. Stay away folks. More