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Herb Chambers Honda

Boston, MA

4.8
2,857 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,857 reviews

November 30, 2020

Sales representative was very helpful and understood my needs . I would definitely come back in the future! Thank you David for helping me get the car I wanted. Very helpful and made it easy More

by Karimah.braithwaite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tolbert
Dec 21, 2020 -

Herb Chambers Honda responded

Karimah.braithwaite - Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that David provides to our customers and we'll be sure to pass along your kind words. Congratulations on your new car! - Herb Chambers Honda of Boston team

November 29, 2020

I bought my Pilot here 4 years ago from Alex, it was easy process. Since then all I’ve experienced is annoying emails and bad service. Every time I go they call to BUY MY CAR but offer below market. Their pr More

by Demetrius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susan Tarquini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Dalence
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex O was good , Michael Bermudez, Paul Watson
Nov 30, 2020 -

Herb Chambers Honda responded

Demetruis, We appreciate your feedback. We strive to provide our valued guests with the best service in which you deserve. I apologize for any miscommunication or any inconvenience we may have caused you. I would like to speak with you, and better understand the situation. I hope we can have a chance to make this right. Please contact me at your earliest convenience. Tom Pasquarella- General Manager tpasquarella@herbchambers.com

November 28, 2020

Help me get my first car ! , Give me the best experience for my first time visit at a dealership highly recommend going to her she very respectful! And helpful More

by Illy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danya Ou
Dec 21, 2020 -

Herb Chambers Honda responded

Illy - Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Danya is such an asset to our sales team and we're so glad you had the opportunity to work with her. Her ability to connect with customers, product knowledge, and friendly personality makes her an irreplaceable member of our team. Thank you for your business and we hope you're enjoying your new car! - Herb Chambers Honda of Boston team

November 28, 2020

LIARS! THEY SAY BEST PRICE GUARANTEE TO BRING YOU IN TO SHOW THEM A BETTER PRICE SO THEY CAN “Beat or match another offer” BUT THEY WILL NOT. THE MANAGER SAID IT WAS THEYRE INTERNET DEPARTMENT FAULT BUT More

by tjeniesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raejon Alston , Danya Ou, Paul Watson
November 26, 2020

This was an exceptional experience. I just went fir an oil change but was treated so well, without any pressure . The staff were also extremely courteous and efficient. Sean made the entire experience p More

by Fitprofitness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 21, 2020 -

Herb Chambers Honda responded

Fitprofitness - Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! We're so happy to know that Sean was able to provide you with quick and convenient service. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. - Herb Chambers Honda of Boston team

November 23, 2020

I had bad experience in the other dealership before, but she takes care of me from choosing the car to giving me a very very good price and beat the other dealership. And my insurance is even lower than wha More

by hui830620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danya Ou
November 22, 2020

Outstanding! Sean DeSilva oversaw my car repairs. Great communication, transparent about cost, knowledgeable, and delivered high quality work & service on time! Will recommend to others! More

by Slevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 21, 2020 -

Herb Chambers Honda responded

Slevy - What an outstanding review to read! It is great to know that Sean provided you with a first class and welcoming experience. Our primary concern is delivering flawless customer service and we're happy to know that Sean provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Boston team

November 19, 2020

She's the most patient sales representative I've ever met. She helped me go through the whole process so smoothly and the most important thing, she's very knowledgeable and professional to get us the rig More

by misschristinasoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danya Ou
Dec 15, 2020 -

Herb Chambers Honda responded

misschristinasoto - Thank you for sharing your feedback with us! We're so pleased to hear that Danya was great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are always happy to help!- Herb Chambers Honda of Boston team

November 19, 2020

I bought my 2018 CRV at Herb Chambers Boston and have had great success with it. I recently brought it back for the 30,000-mile service check and received first-rate care from Sean DeSilva, Service Advisor. More

by rich4709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 15, 2020 -

Herb Chambers Honda responded

rich4709 - Thank you very much for leaving such a fantastic review! We're so happy to know that you enjoyed working with our team. An upfront, honest, and professional approach is always our goal and we're thrilled to know that Sean did just that. Thank you again we look forward to serving your automotive needs for years to come! - Herb Chambers Honda of Boston team

November 18, 2020

Trust is the best model business at the Herb Chamber Honda dealer, Dorchester’s location. My fourth car in several years , comes and drive a new car. This year, Mary Lopez, Raejon Alston and their team More

by patriotdn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raejon Alston, Forest Frangiamore, Jay Calixto, Fabian Garcia, Tran Le
Dec 11, 2020 -

Herb Chambers Honda responded

patriotdn - Thank you for taking the time to write this review. We appreciate your business and your loyalty! Congratulation to you on your new vehicle and thank you for the kind words for Mary and Raejon! We can’t wait to see you again, and please let us know if there is anything else we can do for you. - Herb Chambers Honda of Boston team

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