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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,057 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,057 reviews

August 01, 2021

Nice environment. June gave me good service, the customer service Excellence. June was very professional and gave me all the information. I appreciate the time she took to get me service that would More

by Lissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Herb Chambers Honda of Burlington responded

We appreciate the great feedback about June and our team! Thanks for your business, from all of us here at Herb Chambers Honda of Burlington and we'll see you next time!

July 31, 2021

Jessica quickly checked me in and in 2 hours my car was ready--inspected, the recall done and my car was washed and vacuumed, all in about a little over 2 hours! Jessica also commented that my car, its ti More

by annemapolski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Aug 02, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for your years of support! We're so happy to hear Jessica and our team took great care of you on your recent visit. We'll see you next time! - Herb Chambers Honda of Burlington Team

July 31, 2021

Was charged for a tire rotate but it wasn’t done. Chris got our car right back in refunded money if we hadn’t noted front tire condition it would’ve went unnoticed More

by Ljncda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this experience. I'm glad Chris was able to get the issue sorted out for you, but I will also be speaking with my team about this situation to ensure we're taking more care in the future. If there's any additional feedback you'd like to discuss, please feel free to contact me directly. Thanks again, Gerry Salois - General Manager - gsalois@herbchambers.com

July 30, 2021

Great service as usual! Jessica quickly checked in the car for an A1 checkup after I just “walked in”...no appointment and called soon thereafter that it was ready! Car was in the green all the way....ju More

by Marybeth.nolan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Herb Chambers Honda of Burlington responded

Hi Marybeth, we can't thank you enough for your positive feedback! We're so happy that Jessica was able to provide a quick service appointment. We look forward to seeing you next time!

July 29, 2021

I had excellent service from Jessica in the service department. She was prompt and friendly. She did not try to sell me any additional services. More

by John.daszkiewicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 29, 2021 -

Herb Chambers Honda of Burlington responded

We appreciate you taking the time to leave us your review! Your confidence in us makes our day! Thank you so much! - Herb Chambers Honda of Burlington

July 29, 2021

Easy convenient and fast. I live close to the dealer no appointments necessary. Quick and not exorbitant. Will continue to use while I have car More

by Bklyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Herb Chambers Honda of Burlington responded

We're so happy our team could help get you in and out fast! Thank you for choosing Herb Chambers Honda of Burlington!

July 28, 2021

Very pleasant experience. Knowledgeable friendly salesman. Was able to get all the information I needed and the delivery was flawless. Without hesitation I would recommend Herb Chambers and Patrick More

by Pejmar99
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Pejmar99 responded

Great experience at Herb Chambers Honda Burlington

Jul 28, 2021 -

Herb Chambers Honda of Burlington responded

Thanks so much! We're honored you chose Herb Chambers Honda of Burlington and Patrick to get you a great deal! We hope you love your new ride and come back to see us again!

July 28, 2021

Patrick is wonderful, kind, helpful and efficient During these trying times he managed to find my dream car 😍this is my 12th Honda I won’t drive anything else More

by Karetti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Herb Chambers Honda of Burlington responded

We're so happy to hear Patrick and our team have helped you find the car of your dreams! Thank you for letting the Herb Chambers Honda of Burlington team provide you with a five-star experience! We hope you love driving your 12th Honda, and we look forward to seeing you for lucky #13!

July 28, 2021

The associates that work there in the sales department and service maintenance are very knowledgeable. I have never had a problem since I have been going there More

by Sandyrocks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Jul 29, 2021 -

Herb Chambers Honda of Burlington responded

This is so great to hear! Thank you for leaving us your great review and five-star rating! We look forward to seeing you again! - Herb Chambers Honda of Burlington

July 27, 2021

Nice people and always responsive . Been going here for years and always great service.quick and efficient. Chi’s is the best from my perspective More

by espeidel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Herb Chambers Honda of Burlington responded

We appreciate this great feedback! The Herb Chambers Honda of Burlington team looks forward to seeing you again! Thank you for the continued support and confidence!

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