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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,086 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,086 reviews

March 11, 2021

June was very helpful describing the services needed and what the costs were fire the various items. She secured a lovely discount to help with our budget. More

by Benliz999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Herb Chambers Honda of Burlington responded

Benliz99 - Thank you for taking time out of your day to write this review. We appreciate the kind words and are grateful to have you as part of the Honda of Burlington family! June is a valued member of the team and we're so happy to know that she took such good care of you. Please let us know if there is anything else we can help with! - Herb Chambers Honda of Burlington team

March 04, 2021

Had to wait a bit to be spoken too. Once someone got to me the were very helpful and very nice. Work was done quickly on my car. More

by Jem1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

My husband & I had looked at several Honda CRV EXL’s at the dealership online and had chosen 3 possibilities. As it happened only one was currently available on site, and it was the one we purchased. The More

by R1ta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Madden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Herb Chambers Honda of Burlington responded

R1ta - Thank you so much for your feedback on your recent experience with us here at Honda Burlington. We work very hard to make sure that we deliver a quality buying experience that exceeds expectations. Frank is a true testament to that. Feel free to stop in anytime if you need assistance reviewing any of the features on your Honda, we're always happy to help! - Herb Chambers Honda of Burlington team

February 27, 2021

We have bought three vehicles from HC of Burlington - each a great experience with Robbie. More recently, June Fraser helped us with our service needs - she is fantastic, and I really appreciated the wa More

by Joe A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Herb Chambers Honda of Burlington responded

Joe A - Thank you for taking time to write this review. We're so happy to read that your experiences with Robbie and June were such positive ones! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! - Herb Chambers Honda of Burlington team

February 26, 2021

Great service. Was pleasant to work with and flexible with his schedule to accommodate us. Feel comfortable reaching out to him if I have any questions or concerns. Thanks Brian! More

by Mreilly150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Madden
Feb 26, 2021 -

Herb Chambers Honda of Burlington responded

Mreilly150 - Thank you for taking the time to share your experience with Brian. It’s a pleasure to hear that Brian was so helpful to you and provided you with an overall great experience. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come! - Herb Chambers Honda of Burlington team

February 26, 2021

Chris was traffic and clear about the service needs for my Honda. I take my Honda to Herb Chambers for all service work and I have never been dissatisfied. More

by EMie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Herb Chambers Honda of Burlington responded

EMie - Thank you for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so glad Chris have been able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Herb Chambers Honda of Burlington team

February 25, 2021

Brought my 2004 Honda Accord in for its regular service and, as usual, had a great experience. The vehicle continues to run very well. Sorry to hear that John Silva has gone to Florida but Laurie Cantwel More

by dtmckay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Cantwell
February 22, 2021

Always helpful. Went in for service and ended up with a pre owned car. Gave me a good trade and no service bill to oay More

by Karaokegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Digregorio
Feb 24, 2021 -

Herb Chambers Honda of Burlington responded

Karaokegirl - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with our team. We value your business and hope to see you again soon! Congratulations on your purchase! - Herb Chambers Honda of Burlington team

February 17, 2021

Been going there for years because of the great service Chris Glen gives me every time. The techs always do the job correctly every time. More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Herb Chambers Honda of Burlington responded

Ruth - Thank you so much for the wonderful review. Chris is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - herb Chambers Honda of Burlington team

February 14, 2021

My experience was great. They checked the car over and alerted me to all the issues I should look at taking car of, plus they did a great job on my main reasons for going there. The service desk person I More

by kerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Disappointed that the people I worked with were not listed. I do not remember names well. My service advisor, service technician, and service cashier were all very nice
Feb 23, 2021 -

Herb Chambers Honda of Burlington responded

kerry - Thank you so much for the great feedback! We really appreciate your business and we'll be certain to share your compliments with the rest of the team. Until we have the opportunity to work with you again, take care! - Herb Chambers Honda of Burlington team

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