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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,086 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,086 reviews

January 08, 2021

I felt very comfortable at Herb Chambers of Burlington Honda. We have several Honda's in our family now and we love them. We have also used Herb Chambers for another purchase of a Chevy Tahoe last year. More

by lynaadance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Herb Chambers Honda of Burlington responded

lynaadance - Thank you for taking the time to write this review. We appreciate your business and your loyalty! Congratulation to you and your family on your new vehicle and we hope you're still enjoying your Tahoe! We can’t wait to see you again, and please let us know if there is anything else we can do for you! - Herb Chambers Honda of Burlington team

January 07, 2021

Honda is a supberb dealership. This is my third Honda lease and through all these years I have never been disappointed. I love the Civics and all personnel have been outstanding to deal with. I'd like More

by Kjbootcamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Herb Chambers Honda of Burlington responded

Kjbootcamp - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased Lee was able to do exactly that. Thank you again and we look forward to working with you again in the future! Enjoy your new car! - Herb Chambers Honda of Burlington team

January 05, 2021

Quick service for routine service without having an appointment. I was in and out in a very short period of time. John Silva was very friendly as usual. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silva
Jan 06, 2021 -

Herb Chambers Honda of Burlington responded

Tom - Thank you so much for your feedback on your recent experience with John. We take pride in providing exceptional customer service and we're so happy our team was able to do exactly that. Thank you for your continued loyalty! - Herb Chambers Honda of Burlington team

January 02, 2021

Appreciated Brian Madden’s no pressure approach. We are still waiting for the delivery of the vehicle and if it goes as smoothly, I’ll rate the experience 5 stars More

by Crowleypaul@mac.com
Recommend Dealer
Yes
Employees Worked With
Richard in e-sales. I believe last name is Nasbuam?, Brian Madden
January 01, 2021

My experience working with Angel was great. He was patient and took the time to work with me to find the right vehicle. I would happily recommend this dealership and salesperson to friends and family More

by dskobe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Vasquez
Jan 04, 2021 -

Herb Chambers Honda of Burlington responded

dskobe - Thank you for taking the time to tell us about your experience. Hearing that Angel took such great care of you from start to finish is the kind of feedback we like to hear! We're so glad you are happy with your new vehicle and your experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Burlington team

December 30, 2020

I worked with Angel, He understood what I was looking for, located the car, sent me out on a test drive, I returned and with some back and forth on options and pricing I ended up with the car I was looki More

by Ottoman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Sochat, Angel Vasquez
December 29, 2020

June was incredibly helpful handling my service appointment, and parking issue afterwards. The entire team was very helpful and efficient - I was able to get in quickly with literally zero notice t More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Vasquez
Jan 04, 2021 -

Herb Chambers Honda of Burlington responded

Michelle - Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Herb Chambers Honda of Burlington experience. We're so pleased to hear that our proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Burlington team

December 29, 2020

John Silva provided excellent service to take care of my needs. Way to go. John was professional and courteous while working with me to understand my needs. More

by CR-V Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silva
Dec 29, 2020 -

Herb Chambers Honda of Burlington responded

CR-V Owner - Thank you so much for sharing this with us! We're so glad that you had such an enjoyable visit with us. We appreciate your comments about John and your five star rating. Thank you again and we look forward to seeing you in the future! - Herb Chambers Honda of Burlington team

December 28, 2020

Great experience! Friendly/ professional/knowledgeable/ on time completion! / made my repair easy/ I always receive a welcome and explanation when I arrive! Thanks to all customer service people! Nick More

by Nicholas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Silva, Jessica Johnson
Dec 29, 2020 -

Herb Chambers Honda of Burlington responded

ntroiano - Thank you very much for leaving such a fantastic review! We're so happy to know that you enjoyed working with our team. An upfront, honest, and professional approach is always our goal. Thank you for your loyalty and we look forward to seeing you again! - Herb Chambers Honda of Burlington team

December 23, 2020

My sales person, Izzy, was excellent. It was a great experience and I never felt pressured. He answered all my questions and made sure I was happy. More

by Caroline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Islam Elgohary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Herb Chambers Honda of Burlington responded

Caroline - Thank you for taking the time to share your experience! We're thrilled that you enjoyed working with Izzy, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Burlington team

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