Herb Chambers Honda of Burlington

Happy with the new purchase Pedro Abreu is a great salesperson. He made it easy from the beginning to the delivery of the car. He was prompt with the delivery of the new car an Pedro Abreu is a great salesperson. He made it easy from the beginning to the delivery of the car. He was prompt with the delivery of the new car and very patient with going through the details of the features of the car. I would definitely recommend this salesperson for any future buyer. He is a good representation of customer service for Herb Chamber of Burlington. More

First time buyer First time buying a car & it was a surprisingly smooth process. The finance guy was very helpful & allows me to take my time. He wxplained everything First time buying a car & it was a surprisingly smooth process. The finance guy was very helpful & allows me to take my time. He wxplained everything well to me & was helpful answering all my questions. More

Device and brakes Excellent, professional and friendly as always June is fabulous to work with, on top of everything and knowledgeable. Car was on time and nice Excellent, professional and friendly as always June is fabulous to work with, on top of everything and knowledgeable. Car was on time and nice and clea! Thank you More

RECALL AIRBAG REPLACEMENT Great service from John Silva in the Service Dept. I have been dealing with John for over 10 years and have never had an issue. He is the main reaso Great service from John Silva in the Service Dept. I have been dealing with John for over 10 years and have never had an issue. He is the main reason I come to Herb Chambers Burlington to have my car serviced. More

Lance Fisher 1000 stars This is our second occasion with Lance, he gave us an extraordinary service, he was very attentive to all our questions and we did the whole process i This is our second occasion with Lance, he gave us an extraordinary service, he was very attentive to all our questions and we did the whole process in less than an hour. Thank you so much for everything. Stefan & Elvia. More

Lance was an excellent salesman to work with! This was my first time buying from Herb Chambers in Burlington, MA and it was a stress free experience. Lance was extremely knowledgeable, and took t This was my first time buying from Herb Chambers in Burlington, MA and it was a stress free experience. Lance was extremely knowledgeable, and took the time to answer all of my questions, and explain the many features of the Honda CRV Touring to me. I feel great about my purchase! I will definitely be a repeat customer in the near future! More

lights John is always helpful he is willing to help when I come in he make shore I understand what's wrong with my car I like when I get John John is always helpful he is willing to help when I come in he make shore I understand what's wrong with my car I like when I get John More

Excellent customer service! I don't usually give review, but I think I should acknowledge the excellent customer service support provided by the representatives, especially John I don't usually give review, but I think I should acknowledge the excellent customer service support provided by the representatives, especially John Silva. I am always amazed and impressed by his helpfulness and friendliness and especially his ability and memory to remember my name correctly even though I only come to Herb Chambers of Burlington for service a couple of time each year. He always takes good care of my cars and gives good advice. On this occasion, I brought my car in for oil change service. It was discovered the engine and cabin filters needed to be replaced and they were done quickly and and at a fair price. John even gave a discount to reduce my cost. It was greatly appreciated! Excellent customer service is the reason why I always return to Herb Chambers of Burlington for service. More

air bag recall I had gone to Honda of Burlington as soon as I received the recall notice, but it was a mob scene when I arrived (very understandable, given the recal I had gone to Honda of Burlington as soon as I received the recall notice, but it was a mob scene when I arrived (very understandable, given the recall notice.). What impressed me was how courteous the staff remained while trying to keep things moving. When my turn finally came, I was treated most kindly and given the very good advice to return after a scheduled week's vacation, show up at 7:00, and be in and out within a much shorter time. I did that and was most grateful. The final good aspect was having a Honda employee back y car out since there was a parked car int he driveway and it would have been hard for me to maneuver around it. I wish that I had gotten his name--he was truly kind, considerate and helpful. More

car service came in for a sticker and a noise by the left tire. noise resolved. replaced call back air bag. washed car. pleased with the results. came in for a sticker and a noise by the left tire. noise resolved. replaced call back air bag. washed car. pleased with the results. More