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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,063 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,063 reviews

October 05, 2017

Perfect Everything was done professionally. Extremely satisfied with the sales process. Car was ready on time and was in perfect condition. This is my second More

by Floppyrg
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid Saissi
Oct 05, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your feedback with us! I'm so pleased to hear that Robbie and Khalid were great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Gerry Salois, General Manager

October 04, 2017

Great dealership! Our salesman Lance was great. Explained all the features in the new CRV we bought. He spent as much time as necessary to make sure we were OK with eve More

by Mike from Burlington, MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Ritchie, Evan Fotopoulos
Oct 04, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Mike, for your post. I'm so happy to know that you enjoyed working with our crew! We appreciate your continued business and we hope to have the opportunity to assist you with your automotive needs again in the future. Best, Gerry Salois, General Manager

September 29, 2017

Excellent in service and sales. Everyone made a very difficult situation easy. I had to part with my much loved Honda Accord. I bought a 2014 Civic which I'm sure I'm going to live j More

by g.mckie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amjad Aslam, Phillip Codner
Sep 29, 2017 -

Herb Chambers Honda of Burlington responded

Thank you! We appreciate you leaving such a kind review. We think Amjad, Patrick and Philip are great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Gerry Salois, General Manager

September 27, 2017

4 tires and front end alignment The service department (John Silva) is always very helpful and knowledgeable about what maintenance needs to be done on my vehicle. John keeps me inf More

by Honda Pilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Sep 27, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for your great review! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Gerry Salois, General Manager

September 23, 2017

Great experience! I had bought my previous Honda Accord at Herb Chambers of Burlington from Patrick Sisk 11 years ago and have loved it. Recently I had been researchin More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Tina, so much for your feedback and recommendation. We're so glad that you had such a positive experience at our dealership, specifically with Patrick. He is truly an asset to this team. May you enjoy many safe and amazing miles this fall in your new Honda Accord! Best, Gerry Salois, General Manager

September 14, 2017

Patrick Sisk is a cool guy. No pressure, informative an kind I totaled my car on Tuesday and was in a hurry to get a new one. The next day after work, after a lot of looking at cars online and going to a Toyota More

by Miss Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Digartano
Sep 15, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Linda! It is a pleasure to read about your experience with Patrick and Tim. Our top priority is delivering flawless customer service. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Gerry Salois, General Manager

September 12, 2017

Good team with some really friendly people They know what they are doing. The response time for troubleshooting, the knowledge of the staff and vehicle turn around time are plus. All in all, go More

by KK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Sep 12, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers Honda of Burlington for your service needs. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

September 07, 2017

Good experience. Didn't play games on price. Price and negotiation felt fair. Other dealers play games; drag the process out, give low ball pricing on car and trade. O More

by Douglas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ritchie, William Ritchie, Khalid Saissi
Sep 07, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with us. I’m thrilled to hear you had such an enjoyable visit. We strive to provide our guests with the best customer experience and I’m thrilled we were able to provide you with exactly that. We appreciate your recommendation and thank you for choosing Herb Chambers Honda of Burlington for your automotive needs. Best, Gerry Salois, General Manager

September 05, 2017

Great experience, love the car. Very pleased with the car. Looks and drives great. Great experience with the staff. I had lots of questions regarding the lease and all were answered More

by bdh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Fotopoulos, Derek Shannon
Sep 05, 2017 -

Herb Chambers Honda of Burlington responded

Thanks so much! Our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

September 01, 2017

Customer Service I took my car to the dealer twice for an issue, the representative was helpful and patient. He took the time to deal with my problem even though his s More

by Mtovar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Sep 05, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this review! I'm so happy to read about your positive experience with Philip and our service crew. We value your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

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