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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,062 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,062 reviews

June 09, 2017

Red Carpet Service 14 yrs of superior customer service by Phillip Codner as well as The Honda Team from greeting outside by valet, shuttle service, technicians all have More

by PHAYES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Jun 13, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to review us. It is great to know that you found our team to be so friendly and accommodating! Thank you again for these kind comments and we look forward to your next visit! Best, Jeff Davis, General Manager

June 09, 2017

Very good It was very good experience and I liked it. Hope they will continue to do better coustomers service. I will recommend. Thank you Honda Burlington More

by Sidhertha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Jun 09, 2017 -

Herb Chambers Honda of Burlington responded

Thank you so much! I'm so pleased to learn that your visit here was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! Best, Gerry Salois, General Manager

June 06, 2017

Service 2013 Accord FABULOUS. John Silvia makes the experience so easy. Especially when you need to imitate a noise the car is making he gets it. Makes it easy. More

by marychum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Jun 06, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for your wonderful remarks, Mary! We appreciate your recommendation and we hope to see you again in the future. Best, Gerry Salois, General Manager

June 04, 2017

Service of flat tire & oil change Service was excellent but wait of 4hrs was too long. I realize this is out od the hands of the service person who assisted me. More

by Jeff123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Jun 05, 2017 -

Herb Chambers Honda of Burlington responded

I apologize for your longer than usual wait. We know your time is valuable and we wouldn't want to waste it. Thank you for your business and for taking the time to let us know about your experience with Philip. Best, Rusty Clifford, General Manager

June 04, 2017

Leasing a new car The salesperson I worked with was knowledgeable and gave me all the time I needed to make my decision. I was able to test drive the vehicle a number More

by Rachel Wilson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Rachel, so much for your feedback and recommendation. We're so glad that you had such a positive experience at our dealership, specifically with Sergio. He is truly an asset to this team. May you enjoy many safe and amazing miles this summer in your new Honda! Best, Gerry Salois, General Manager

June 01, 2017

Great Service I've been bringing our cars here for years now and we are always happy with the service. The pricing is fair as well. Thank you. More

by Kevin Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Silva, Phillip Codner
Jun 01, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Kevin! I really appreciate your feedback on working with our service crew. Thank you for sharing your story. Best, Gerry Salois, General Manager

May 28, 2017

Service visit Like the convenience of not needing appointment. As always, Philip in service was excellent to work with. When they found that I needed new front brak More

by Hondagal,lauren21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
May 30, 2017 -

Herb Chambers Honda of Burlington responded

Thank you! I'm pleased to hear that Philip made your service experience a memorable one and took excellent care of you. We wish you many miles of enjoyment with your Honda. Best, Gerry Salois, General Manager

May 25, 2017

Thank you for a Great Service! I have had a pleasure to talk with Richard Nusbaum as a costumer. Richard is highly knowledgeable and professional Honda representative I ever talk. H More

by Sunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nusbaum
May 25, 2017 -

Herb Chambers Honda of Burlington responded

Many thanks for this terrific feedback! I'm delighted to learn that you enjoyed working with Richard. Please don't hesitate to reach out if we can assist you in the future. Best, Gerry Salois, General Manager

May 24, 2017

Air Conditioning Issue The problem was quickly resolved. Chris always communicates clearly and promptly. The entire service department has and continues to be professional i More

by spietchel@verizon.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
May 24, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Steve, for the kind words about our team. We are truly lucky to have such wonderful people working here like Chris. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Gerry Salois, General Manager

May 24, 2017

Service/Fixed Car Issues June Fraser was very accommodated. Her service coordination and communication was Excellent. Shes very professional and for sure one of the best staf More

by junj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : June Fraser
May 24, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for your wonderful remarks! We appreciate your recommendation and we hope to see you again in the future. Best, Gerry Salois, General Manager

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