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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,062 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,062 reviews

May 22, 2017

Thank you for Service...very dependable and loyal people. Have my HONDA ACCORD since 2005 .........12 years and still works like a top. Excellent service and dependability was one of the reasons I shopped the More

by Joan5195
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvin
May 22, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Joan, so much for your feedback on your recent experience with us here at Honda Burlington. Feel free to stop in anytime if you ever need assistance with your Honda, we're always happy to help! Kind Regards, Gerry Salois, General Manager

May 19, 2017

Excellent as always No surprises, timely, and pleasant people is what I've come to expect when I walk into this dealership. John S. helped with just a few simple things; More

by swappedbits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
May 19, 2017 -

Herb Chambers Honda of Burlington responded

I sincerely appreciate the time it took for you to write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your service visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Gerry Salois, General Manager

May 15, 2017

Excellent service Since I bought my new car 3 years ago I've only had it serviced here. Everyone is always very helpful and the service has been great. More

by toriola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. Best, Gerry Salois, General Manager

May 11, 2017

Service and Sale I had a privilege of working with Amjad for the purchase of my car and I recently had a flat tire and John was quick and friendly and I had my tire re More

by Palmeida77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amjad Aslam, John Silva
May 11, 2017 -

Herb Chambers Honda of Burlington responded

Many thanks for this terrific feedback! I'm delighted to learn that you enjoyed working with Amjad and John. Please don't hesitate to reach out if we can assist you in the future. Best, Gerry Salois, General Manager

May 10, 2017

excellent service no wait - friendly front desk, friendly service people nice waiting area excellent service and excellent service manager i would recommend More

by barbara126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service manager
May 10, 2017 -

Herb Chambers Honda of Burlington responded

Thank you so much, Barbara! Best, Gerry Salois, General Manaer

May 09, 2017

Excellent service Service advisor was very helpful and the work done was done well. This is the third Honda I"ve purchased and serviced at Herb Chambers. More

by philm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
May 10, 2017 -

Herb Chambers Honda of Burlington responded

Thank you! We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. Best, Gerry Salois, General Manager

May 05, 2017

A Pleasure Brought my certified pre-owned Civic in to service department, for the first time since purchasing it, because we heard a noise, My service adviser, More

by SueM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Sue, for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that June was able to provide you convenient service. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Best, Gerry Salois, General Manager

May 04, 2017

Oil change Service was fast , the service agent was thorough was friendly, other basic services were checked and fliulds were topped off, overall the service was More

by galwron78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
May 05, 2017 -

Herb Chambers Honda of Burlington responded

Thank you! We realize you have several choices when servicing your vehicle and we thank you for choosing Herb Chambers Honda. We value your business and look forward to serving you in the future. Best, Gerry Salois, General Manager

April 22, 2017

Nice patience to a tricky problem! I was at the dealer two times this week, and though a bit frustrating for me (since my battery died and I needed to get it jumped, etc.), the service More

by Philip Maffa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris ____?
Apr 23, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with our Service crew. Hopefully everything is running smoothly now. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

April 19, 2017

Excellent Job The customer service is the best! They explain everything clearly. The service hours is 7 days a week and allow the walk-in service so I can have th More

by eping
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Apr 19, 2017 -

Herb Chambers Honda of Burlington responded

Many thanks for this terrific feedback! I'm delighted to learn that you enjoyed working with Phillip and our service crew. Please don't hesitate to reach out if we can assist you in the future. Best, Gerry Salois, General Manager

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