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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,056 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,056 reviews

September 03, 2016

oil change and driver side air bag change. I always go to herbchambers for service for my car CRV..and I always have good experience from staff ..Service personnel always friendly and helpful. More

by Devaraj Stephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont know the name.
Sep 06, 2016 -

Herb Chambers Honda of Burlington responded

What a wonderful review to read! Our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

September 03, 2016

Great service role Nice quick job and the consideration they gave to covering the work under warranty on a vehicle that was leased from this location was excellent More

by callahjx77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2016 -

Herb Chambers Honda of Burlington responded

I’m happy to hear that your service visit went well! Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come. Sincerely, Gerry Salois, General Manager

September 01, 2016

Trade in experience Sergio was extremely helpful with this trade in purchase. He gave us a number of options and pricing and made sure that we received the financing arra More

by jpereyra65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with Sergio. It’s a pleasure to hear that he was so helpful to you and that we provided you with an overall great experience. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

August 29, 2016

Excellent service, as always I brought my CRV in for the replacement of the airbag mechanism die to the nationwide airbag recall. My car was done on one hour and I was called imme More

by br350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure name - sorry!
Aug 29, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your story! We value your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

August 27, 2016

Always treated with professionalism and courtesy. I have bought 3 new Honda's from Burlington Honda starting since 2002. The professionalism and courtesy from all staff have been greatly appreciated. More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvin Rivera, Sevice Adviser; John Flannery Service & Parts Director Herb Chambers Honda of Burlington = please add more Names under the service category.!!!
Aug 29, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Denise, so much for your feedback on your recent experience with our team. We take pride in providing exceptional customer service and I'm so happy our sales and service team were able to do exactly that. Thank you for your comments and we hope to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

August 27, 2016

outstanding experience on my visit to the dealership Dane was very courteous and took all the time needed to answer my questions. He allowed me to decide how I wanted to proceed. I eventually chose to le More

by jdcor
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalid Saissi, Dane Mello
Aug 29, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for your feedback on your recent experience with Dane and Khalid. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and enjoy your new Honda! Best, Gerry Salois, General Manager

August 25, 2016

Great service friendly and efficient I LOVE Herb Chambers. Service department is friendly, efficient and reliable. Chris is wonderful at getting back to you. Waited for my car and done More

by Jsb17
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 25, 2016 -

Herb Chambers Honda of Burlington responded

Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Chris and our service department. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Gerry Salois, General Manager

August 25, 2016

Job Well done! They did an excellent job fixing the sunroof switch. All the people work there are very police and they are really try their best to help you. Highl More

by huan zhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guys I worked with is not in the choices above, but June was great too.
Aug 25, 2016 -

Herb Chambers Honda of Burlington responded

I sincerely appreciate the time it took for you write this great review about our service team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Gerry Salois, General Manager

August 25, 2016

Happy Customer The Herb Chambers service department is the best. I was in and out quickly. All of the employees are friendly, knowledgeable and professional. It i More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Angela, so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

Aug 25, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Angela, so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

August 24, 2016

Totally satisfied 4th or 5th vehicle purchased here. Our salesman, Rob Kinneen was excellent - knowledgeable, enthusiastic & most helpful. We would certainly come back More

by Berger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Kinneen, Evan Fotopoulos
Aug 24, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with Evan and Rob. It’s a pleasure to hear that they were so helpful to you and provided you with an overall great experience. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

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