
Herb Chambers Honda of Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,091 reviews
wonderful service people Phillip Codner goes oujt of his way to be helpful...he makes my service experience a trusting experience.. He has been a constant reason I go back..b Phillip Codner goes oujt of his way to be helpful...he makes my service experience a trusting experience.. He has been a constant reason I go back..before him was John as well. More
Lease of 2016 CR-V My rating is a 4.95 out of a possible 5.00. Sergio, my Honda representative was professional, courteous, well-informed and eager to help me in every w My rating is a 4.95 out of a possible 5.00. Sergio, my Honda representative was professional, courteous, well-informed and eager to help me in every way he could. The business end of the deal went quickly and very smoothly. All the financial combinations and possibilities were laid out concisely and in terms very easy to understand. Overall I could not be happier with the transaction. The 0.05 points deducted are for the last few items on the last page of the final checklist not being filled out (battery test, etc., and, although the window sticker claimed the price included a full tank of gas, my tank was at 1/2 full when I drove away. Both very minor details, but not perfect. However, Sergio's service was, indeed, perfect. Thank you, Herb Chambers Honda. More
Always have good experience and everyone is helpful Great service came in for a oil change which they did they recommended wiper blades as they were wearing out so I had them replaced also. Great service came in for a oil change which they did they recommended wiper blades as they were wearing out so I had them replaced also. More
Service department blatantly lie I made an appointment to have my car repaired under a warranty enhancement. This of course was a problem affecting my transmission that I have been c I made an appointment to have my car repaired under a warranty enhancement. This of course was a problem affecting my transmission that I have been complaining about for years. The service department were aware of the problem and refused to acknowledge there was anything wrong. I finally got the notice from Honda that the repair starts with a software update. I made an appointment to bring my car in for the update. They told me it would only take an hour. Well, I called back two days later to find out that they never made an appointment and do not make appointments for such service. I would have sat there for hours. Nice that they planned to waste my time. They just pretended I had an appointment and when I asked why they did it, they said they didn't know! I would have been late for another appointment had I know they really needed my vehicle for hours instead of the one hour they verified when I first called. The service department is apathetic and a disgrace to the brand. Says a lot about Honda. More
Always a pleasure coming here. Everyone is very attentive. I come here mainly for service. Phil is always available to assist me with any questions or concerns i may h coming here. Everyone is very attentive. I come here mainly for service. Phil is always available to assist me with any questions or concerns i may have. More
Great service role Nice quick job and the consideration they gave to covering the work under warranty on a vehicle that was leased from this location was excellent Nice quick job and the consideration they gave to covering the work under warranty on a vehicle that was leased from this location was excellent More
oil change and driver side air bag change. I always go to herbchambers for service for my car CRV..and I always have good experience from staff ..Service personnel always friendly and helpful. I always go to herbchambers for service for my car CRV..and I always have good experience from staff ..Service personnel always friendly and helpful. More
Trade in experience Sergio was extremely helpful with this trade in purchase. He gave us a number of options and pricing and made sure that we received the financing arra Sergio was extremely helpful with this trade in purchase. He gave us a number of options and pricing and made sure that we received the financing arrangement that worked best for our circumstances. More
Excellent service, as always I brought my CRV in for the replacement of the airbag mechanism die to the nationwide airbag recall. My car was done on one hour and I was called imme I brought my CRV in for the replacement of the airbag mechanism die to the nationwide airbag recall. My car was done on one hour and I was called immediately when it was gone. Always superior customer service! More
Always treated with professionalism and courtesy. I have bought 3 new Honda's from Burlington Honda starting since 2002. The professionalism and courtesy from all staff have been greatly appreciated. I have bought 3 new Honda's from Burlington Honda starting since 2002. The professionalism and courtesy from all staff have been greatly appreciated. As a customer, I expect the best from companies once I have vetted them; I am grateful to say they have not disappointed me. Thank you! More