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Herb Chambers Honda of Burlington
Burlington, MA
3,056 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,056 reviews
April 20, 2016
Prompt friendly and expert service Friendly, accommodating staff. I went to purchase a back up key. They noticed my break light was out and replaced that also. Reasonable prices and pro Friendly, accommodating staff. I went to purchase a back up key. They noticed my break light was out and replaced that also. Reasonable prices and prompt service. More
by 28
Employees Worked With
Not sure
April 20, 2016
Awesome customer service! Being a women and buying a new car it's very intimidating but 1 minute into meeting Brian M (my rep) I felt super comfortable! He made sure I understo Being a women and buying a new car it's very intimidating but 1 minute into meeting Brian M (my rep) I felt super comfortable! He made sure I understood everything and helped me find my perfect 2016 Honda Accord at a price that I could afford!! Thank you! I am super happy and satisfied!!! More
by Cristal718
Employees Worked With
Keyla, Gustavo Moitinho, Brian Madden
April 19, 2016
oil change and recall notice I had my oil changed and asked the representative about 3 recall notices. One was the airbag and knew that they would be coming in mid July. Then I I had my oil changed and asked the representative about 3 recall notices. One was the airbag and knew that they would be coming in mid July. Then I had another recall regarding upgrade software for the battery which they did along with my oil change and the third was a recall on my weather strip which will be done sometime this week when the part comes in. I was very satisfied with the work that was done on Sunday. More
by Laura
Employees Worked With
I can't remember the name of the employee who helped me but he was very helpful
April 17, 2016
Terrific Our experience was extremely smooth. Everyone was very professional. Lance was very professional and made us feel very comfortable. Would recommend Our experience was extremely smooth. Everyone was very professional. Lance was very professional and made us feel very comfortable. Would recommend him to our friends. More
by llc
Employees Worked With
April 17, 2016
Bad experience Took my car in for an oil change and ended up with a scratch/side swipe on my passenger front door. I couldn't believe it. Service told me they would Took my car in for an oil change and ended up with a scratch/side swipe on my passenger front door. I couldn't believe it. Service told me they would fix at no charge and I am expecting a call from herb chambers on Tuesday. I hope you find out how it happened and I hope you will be more careful with your customers cars. More
by Leahmarlee
Employees Worked With
Chris Glen
April 13, 2016
Purchased a new car Was very happy that there was no pressure to buy the car. The entire experience was very relaxed. There is not much more to say. Was very happy that there was no pressure to buy the car. The entire experience was very relaxed. There is not much more to say. More
by Cathy
Employees Worked With
Dane Mello
April 07, 2016
Service experience Brought vehicle in for oil/transmission fluid change as well as for a starter relay issue. My tires were also rotated and the vehicle received a wash Brought vehicle in for oil/transmission fluid change as well as for a starter relay issue. My tires were also rotated and the vehicle received a wash and looked brand new again! All the work was performed in a timely manner and at a price I was happy with. More
by Brian
Employees Worked With
April 05, 2016
Simple Service Service was just an oil change and a wiper install. Bit more of a wait then normal, but I went in on a rainy Saturday. Service was just an oil change and a wiper install. Bit more of a wait then normal, but I went in on a rainy Saturday. More
by Jess Arlington
Employees Worked With
April 03, 2016
Purchase of new vehicle The sales and service department both have excellent customer service. I purchased my last vehicle from the same dealership, and they were prompt and The sales and service department both have excellent customer service. I purchased my last vehicle from the same dealership, and they were prompt and courteous in both the sales and financing. More
by Honda
Employees Worked With
Cindy Tallini, Evan Fotopoulos
March 31, 2016
It was quick and painless. Make sure to ask about coupons if you don't have any. They will honor what is available. The service rep was friendly and answered all my questions. Make sure to ask about coupons if you don't have any. They will honor what is available. The service rep was friendly and answered all my questions. More
by Mac
Employees Worked With
Chris Glen
