Herb Chambers Honda of Burlington

Great Service Had the pleasure to work with John Silva from Customer service and Fernando as my mechanic. John was very courteous and went out of his way to make my Had the pleasure to work with John Silva from Customer service and Fernando as my mechanic. John was very courteous and went out of his way to make my experience pleasant. Fernando did a quality job on all the repairs. He also might have saved our lives by pointing out how replacing the back breaks was a necessity given how bad they are and how dangerous it can be. More

Systematic, informed and without surprises The process is organized and systematic from when you walk in the door - reps to talk to and continue the dialogue. Mine - Valerie - kept me informed The process is organized and systematic from when you walk in the door - reps to talk to and continue the dialogue. Mine - Valerie - kept me informed by cell phone of the issues and recommendations but did not assume anything in terms of what I wanted to approve. Easy to deal with. More

Recent Service Visit I recently brought my Honda CR-V for a service visit. A warning light appeared on the dash. After calling the service center they suggested that I I recently brought my Honda CR-V for a service visit. A warning light appeared on the dash. After calling the service center they suggested that I bring it in for review. June, the service manager suggested a few things at first from some simple issues to a more serious issue. I waited for a bit while the car was inspected by a technician. The issue was a failed sensor which they replaced under warranty. The level of competence and professionalism of the service team is excellent and I have had no issues with them over the years I have been using Herb Chambers - Burlington=n More

Buying a new car was pleasure This is the fifth Honda that we have purchased from Herb Chambers. We needed to buy this car as a result of a rear-ending that caused the total loss o This is the fifth Honda that we have purchased from Herb Chambers. We needed to buy this car as a result of a rear-ending that caused the total loss of our old Accord. It was a pleasure to work with Sergio and Evan. Sergio is knowledgeable, listened to our concerns, took the time to explain all of our options, and helped us make the best choice. Evan, in addition to helping us with the financing, gave us some great tips to help us negotiate with our insurance company regarding the value of the totaled Accord. It was a great no-stress experience. Thank you! More

fising tire We had a flat and brought the car in the middle of a workday. We were greeted right away. They were able to fix the tire with a plug. In and out in le We had a flat and brought the car in the middle of a workday. We were greeted right away. They were able to fix the tire with a plug. In and out in less than an hour at minimal cost. Painless. More

Routine Maintenance Quick service without an appointment. Had a slow leak on one tire which was replaced quickly. Service representative was friendly and very quick to Quick service without an appointment. Had a slow leak on one tire which was replaced quickly. Service representative was friendly and very quick to get me in and out. More

Well done. My experience was completely positive even after having to return because there was a small problem. Upon returning I was pleased because the problem My experience was completely positive even after having to return because there was a small problem. Upon returning I was pleased because the problem was immediately taken care of and I was out of there within 10 minutes. More

Helpful This is the 2nd vehicle we purchased from Herb Chambers, Burlington. The reason we came back is because they were not as high pressure as we have expe This is the 2nd vehicle we purchased from Herb Chambers, Burlington. The reason we came back is because they were not as high pressure as we have experienced elsewhere. They were very accommodating with the registration and inspection sticker for my new CR-V. We like the dealership and we have been loyal Honda buyers. More

Friendly and quick service The computer was down when I first arrived to have my car serviced. June was very apologetic and explained the delay ( although it didn't really seem The computer was down when I first arrived to have my car serviced. June was very apologetic and explained the delay ( although it didn't really seem like a delay). Service was completed before the estimated time we were given and we were on our way. I have always been satisfied with the customer service and professionalism of this dealership and will continue to do business here. More

Greatest Dervice at Herb Chambers Burlington From the purchase to having my CRV serviced, this dealership is #1. This is my 3rd purchase at this dealership and will always come back. Sergio has From the purchase to having my CRV serviced, this dealership is #1. This is my 3rd purchase at this dealership and will always come back. Sergio has taken great care of us! More