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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,090 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,090 reviews

March 01, 2016

Awesome customer service from phil Love working with phil. Hes always there when I go every three months and its always a plessure seeing him. Very nice guy. Good job phil. More

by Omaris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
Mar 01, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Phil. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

February 28, 2016

Replace a clip on roof rail following roof repair As always, Chris Glen handled our service repair with great attention and thoroughness. Our car roof was leaking and it was very difficult to locate More

by Cap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
Feb 29, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! I'm so glad that Chris was able to assist you with your leaky roof. He is such an asset to our team. We value your continued business and hope you enjoy your Honda for many years to come! Best, Gerry Salois, General Manager

February 27, 2016

What's not to love. Owner of Honda Accords for 13 yrs. 1st Honda Accord purchased in 2003 at this dealership. Feb 23, I purchased my 2nd 2016 Honda Accord. More

by HONDA HAPPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Codner - Service Rep.... my one and only go to for last 13 yrs HE'S OUTSTANDING !
Feb 29, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! I really appreciate your feedback on working with Sergio and Philip. We trust you are enjoying your new newest Honda Accord and look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Gerry Salois, General Manager

February 26, 2016

Recall Service I brought my Honda Fit in for service after receiving a recall notice- I cannot say enough about the pleasant, attentive service I received. I would r More

by McMurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for your compliments towards the helpfulness and dedication demonstrated by June. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Gerry Salois, General Manager

February 26, 2016

Excellent Customer Service Great experience, brought my car in for service and was treated excellent. June called me to recommend that I replace windshield wipers and I was gla More

by Trisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Trisha! Your honest opinion can be an invaluable reference for other customers, for this reason we really appreciate the time that you have taken for sharing your experience on DealerRater. We value your business and we hope to see you again. Kind Regards, Gerry Salois, General Manager

February 26, 2016

General Service John Silva in Service, as well as the rest of the crew, is always a great help. I bring all of my family's cars to Herb Chambers in Burlington More

by boots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the people in service are great to work with.
Feb 26, 2016 -

Herb Chambers Honda of Burlington responded

On behalf of all the team here at Herb Chambers Honda, I would like to thank you for choosing us for your automotive needs. We value your business and we hope to see you again. Kind Regards, Gerry Salois, General Manager

February 19, 2016

Pleasant experience This is the 3rd time we purchased a CRV from Herb Chambers. It's always been a pleasant experience. Our salesman this time was Amjad. He was very help More

by daphantom8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amjad Aslam
Feb 19, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

February 18, 2016

Service department was great. Service department called us within a couple of hours to tell us what was wrong and what needed to be done. Great customer service skills and willing More

by Mjohns33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Visconte
Feb 18, 2016 -

Herb Chambers Honda of Burlington responded

We really appreciate you taking the time to leave feedback for our dealership. A quality service experience is one of our top priorities. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Gerry Salois, General Manager

February 17, 2016

I was there for yearly check up and my sticker. Each time I have been to the service dept. I have been treated with the best help & politeness. Chris is wonderful to work with and makes sure that More

by Alfe Rosemarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 18, 2016 -

Herb Chambers Honda of Burlington responded

We really appreciate you taking the time to leave feedback for our dealership. A quality service experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Gerry Salois, General Manager

February 14, 2016

Expeditious,pain free, and a good deal. It is great dealing with employees who are all proud and professional. We have been to this dealership a number of times and have never been disappoin More

by Barry 816
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ritchie, William Ritchie, Evan Fotopoulos
Feb 15, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Barry, for taking the time to share this 5-Star recommendation! We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

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