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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,091 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,091 reviews

September 13, 2015

caring ,excellent service i came in to have my engine checked because I felt it was overheating.. The technician checked it thoroughly and determined there was nothing wrong. I More

by Joanna1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
christopher S Gle
Sep 14, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Joanna! We really appreciate you taking the time to leave feedback for our dealership. A quality service experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Gerry Salois, General Manager

September 10, 2015

A thoroughly professional experience After visiting another dealership and being completely unimpressed with the salesman I was pleasantly surprised by the professional experience I had w More

by mab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Visconte, Evan Fotopoulos
Sep 11, 2015 -

Herb Chambers Honda of Burlington responded

On behalf of all the team here at Herb Chambers Honda of Burlington, I would like to thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Gerry Salois, General Manager

September 07, 2015

Great personal service and care by the servicing dept. Phil was terrific, as he always is, taking a personal interest in helping each customer get the solutions that he wanted for his car. He sets reasonab More

by Chuck Litchfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Codner!!
Sep 08, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Chuck! It is a pleasure to read about your experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Phillip has been able to provide you with such memorable and pleasant experiences. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Gerry Salois, General Manager

September 06, 2015

Mike C is a pleasure to interact with, helpful & profesional Mike C did a great job helping me decide on the car while giving me space and not being 'pushy'. Most important to me was his great follow through and More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carelli, Evan Fotopoulos
Sep 08, 2015 -

Herb Chambers Honda of Burlington responded

Maria, It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Mike and Evan were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Gerry Salois, General Manager

September 05, 2015

Great Service Dept. Always courteous, efficient, and prompt service. I especially would like to single out Phillip Codner as an outstanding rep. The whole staff has alway More

by TonyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Sep 08, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Tony, for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Gerry Salois, General Manager

September 04, 2015

service oil change and rotation o tires service is always great and I always look for john flanery to help me with my needs for service john is great he is very professional and very knowled More

by alcappy619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john flanery
Sep 04, 2015 -

Herb Chambers Honda of Burlington responded

Thank you so much for sharing your wonderful experience with John! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Gerry Salois, General Manager

September 02, 2015

5000 mile oil change Service was fast, reasonable, staff were friendly...great customer service, Dealing with the lease of my CRV was also super. I would recommend Herb More

by CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Visconte
Sep 03, 2015 -

Herb Chambers Honda of Burlington responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Mike was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Gerry Salois, General Manager

August 22, 2015

Excellent Service I bring both my cars to Herb Chambers Burlington for service. The oil change price is as good or lower than any other place around. They do a great jo More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 25, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Jimmy, for taking the time to recognize June and our Service Department. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come. Sincerely, Gerry Salois, General Manager

August 21, 2015

GREAT Great service I would recommend Andrei and this location very clean dealership only complaint would be...slow wifi .update wifi boost I would recommen More

by catcallais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei H
Aug 21, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for your encouraging words and kind recommendation of Andrei. We take great pride in surpassing any and all expectations you might have in your service decision. I'll make sure to look into the wifi speed. Thank you for your support and we look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

August 19, 2015

Review of Dealership Experience Sergio could not have been more attentive or helpful in all respects Complete professionalism in all respects and could not be more pleased with him More

by New in town
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 19, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Sergio. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

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