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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,508 Reviews

1,508 Reviews of Herb Chambers Honda of Burlington - Service Center

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January 06, 2018

Flooded engine Excellent conclusion of why the car was difficult to start - a flooded engine -all other items were fine and confirmed so by the service personnel. More

by Customer Response #1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Jan 08, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for your time and recommendation! Should you need anything else, please do not hesitate to call. Best, Gerry Salois, General Manager

January 01, 2018

Good job from Herb Chambers Calling the client in time and explaining the real problem is a good feeling of the client. In addition they accepted the coupons. Good job of Herb Ch More

by Nells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Hayward
Jan 02, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your feedback! Happy New Year! Gerry Salois, General Manager

December 27, 2017

Happy overall Always trust this dealership to take care of my Civic. I'm a single mom so it's nice having a reliable place to go. More

by Princessp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva, Phillip Codner
Dec 27, 2017 -

Herb Chambers Honda of Burlington responded

Thank you so much for your feedback on your recent experience with us here at Honda Burlington. Happy Holidays! Gerry Salois, General Manager

December 27, 2017

Outstanding professional service! My car is perfect! Great service and professional people to work with. Chris at the service counter was exceptional! This car was serviced twice befo More

by Jtgolfer4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris?
Dec 28, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for your feedback and recommendation! May you enjoy many safe and amazing miles this winter in your Honda. Happy Holidays! Gerry Salois, General Manager

December 20, 2017

Fast, easy service Thanks for the quick service! I needed service at a particular time and it was taken care of immediately, and all the people I spoke with were very pr More

by Kjdtinky01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Costa, John Silva
Dec 20, 2017 -

Herb Chambers Honda of Burlington responded

Thank you! I will be certain to let John and Anthony know what a great job they are doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Happy Holidays! Gerry Salois, General Manager

December 19, 2017

work was done in reasonable time I came in on Saturday, the service associate told me it would take several hours, and it would be better if I came back Monday morning. I did that, an More

by Barry Margolin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Dec 19, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Barry! Josh is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. I'm glad to know he gave you the solid advice and we were able to quickly help you on Monday. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Happy Holidays! Gerry Salois, General Manager

December 15, 2017

Phillip is outstanding, don't ever lose him!!! He's the BEST The service experience provided by Phillip every time I go to Honda is immeasurable. I only go to him, even if I have to wait. He is an asset to the More

by JO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Dec 15, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers Honda of Burlington for your purchase needs. Phillip is certainly an asset to our team and we're fortunate to have him, We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Gerry Salois, General Manager

December 13, 2017

Amazingly Fast Service on Recall I arrived at 7:45 am and was seen immediately, and the recall work was completed within 30 minutes! I highly recommend Herb Chambers Honda Service De More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the name of te employee, but he was very efficient.
Dec 14, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Tony, for your recommendation and we look forward to serving your automotive needs again! Happy Holidays! Gerry Salois, General Manager

December 09, 2017

Excellent service Courteous service team lead by Jessica. Great professionalism, good service at a very reasonable price. Can’t ask anything more than what I have been More

by LuLu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Johnson, Brian Madden, John Silva, Phillip Codner
Dec 10, 2017 -

Herb Chambers Honda of Burlington responded

On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

December 08, 2017

Excellent Service was curious, quick, found something that I did know needed fixing, fixed and reprogrammed my radio and telephone numbers. Could not ask for More

by Irvin Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Recall in service department.
Dec 08, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

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