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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,508 Reviews

1,508 Reviews of Herb Chambers Honda of Burlington - Service Center

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February 11, 2018

Customer Service Always the best service and honesty. Everyone that works there are knowledgeable and explains everything I need to know. I love how they clean my car More

by Dianne11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris always top notch
Feb 12, 2018 -

Herb Chambers Honda of Burlington responded

Thank you, Dianne, for sharing your experience with us! I'm so pleased to hear that Chris was able to assist you with your service needs. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Gerry Salois, General Manager

February 11, 2018

I so happy to get my flat tire fixed. I got a flat tire on Thursday night. Friday morning I called the dealer service department to fix my flat tire. They checked my flat tire and fixed it More

by Winnie3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Herb Chambers Honda of Burlington responded

Thank you so much for the great feedback! We really appreciate your feedback and I'll be certain to share your compliments with June and the rest of the team. Until we have the opportunity to work with you again, take care! Best, Gerry Salois, General Manager

February 05, 2018

Oil Change and Inspection Sticker Very prompt walk-in service! Getting the oil change and inspection sticker only took about an hour, even without an appointment. Lots of yummy snacks More

by aqsteele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Shannon, John Silva, Phillip Codner
Feb 05, 2018 -

Herb Chambers Honda of Burlington responded

We really appreciate you taking the time to leave feedback regarding your experience with Philip, John and Derek! A quality experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

February 03, 2018

Battery failure I had a battery fail after 6+ years and called my service adviser. I was able to take my SUV in immediately. While there I had an oil/filter change More

by Jack 525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Flannery, service manager, just to say hello and Happy New Year., John Silva
Feb 05, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for your recommendation, Jack! We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

February 01, 2018

My car always come back better than when I dropped it off. I like the honesty I get from the Burlington Herb Chambers. I don’t feel like they are adding things to my service bill just to make more money. They More

by Erin9683
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget his name. I know he told me at drop off and when he called me but it’s a blank
Feb 02, 2018 -

Herb Chambers Honda of Burlington responded

Thank you, Erin, for taking the time to share your experience. I'm happy to hear that you enjoyed working with our service department. Please don't hesitate to reach out if there's ever anything more that we may assist you with. Best, Gerry Salois, General Manager

January 28, 2018

All the employees go above and beyond to help with service. Herb Chambers and their employees care about the safety of my family. They all go out of their way to make sure our car is safe and up to date for ser More

by Hondacrv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Silva, Phillip Codner
Jan 29, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for taking time to write this review! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Gerry Salois, General Manager

January 12, 2018

Great service I went to the dealership because my remote starter on my 2017 CR-V was not working. The service department was extremely busy. The technician who kn More

by awagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Silva
Jan 12, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for leaving us your feedback! We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us as we are here to help! Thanks again and we look forward to assisting you in the future. Best, Gerry Salois, General Manager

January 10, 2018

Great service Great customer service. Service was swift and excellent. I needed to have my car battery replaced. Would definitely recommend and come back for future More

by M P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Jan 10, 2018 -

Herb Chambers Honda of Burlington responded

I'm so happy to know that you enjoyed working with John, and that our team exceeded your expectations. We appreciate your business and we hope to have the opportunity to assist you with your automotive needs again in the future. Best, Gerry Salois, General Manager

January 08, 2018

Went for oil change on my CRV auto was done 20 min ahead of promised time. Very busy day there,still got the CRV ahead of time. Jess took great care of our needs,she is one of th More

by dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess was our service advisers on Sunday Jan. 7
Jan 09, 2018 -

Herb Chambers Honda of Burlington responded

Thank you, Dan, for these kind comments and we look forward to your next visit! Best, Gerry Salois, General Manager

January 07, 2018

Great service I got my tires aligned for my Honda crv. Service was excellent and swift. Will definitely recommend to eveyone. Philip made sure that everything was p More

by Chandra B. Malla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Jan 08, 2018 -

Herb Chambers Honda of Burlington responded

Thank you, Chandra! We appreciate you leaving such a kind review. We think Phillip is great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Gerry Salois, General Manager

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