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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,693 Reviews
Call Service Center (781) 273-5000

1,693 Reviews of Herb Chambers Honda of Burlington - Service Center

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July 31, 2023

Great customer service! They were able to get my car in and out within the time frame they promised. More

by palmeida7377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your great service experience at Herb Chambers Honda of Burlington!

July 29, 2023

The service department is a Very professional operation. While it was very busy the day I was there, they didn't forget to wash my car! More

by Dave B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Herb Chambers Honda of Burlington responded

Dave, we're glad to know you had a positive experience with our service department at Herb Chambers Honda of Burlington. We always aim for professionalism and efficiency - even on busy days! Thanks for the review.

July 29, 2023

Ashley was super, she did her utmost to address all my needs, concerns and helped me save money with some Herb Chambers service coupons! Thank you for an excellent customer experience Ashley! More

by Mrs. B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley in the service department
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Aug 02, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for your kind words! We're delighted to hear that Ashley provided you with great customer service during your visit to Herb Chambers Honda of Burlington. We'll see you again!

July 28, 2023

I only bring my CR-V that I bought here for service. They take great care of my CR-V. The whole staff is very nice More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Herb Chambers Honda of Burlington responded

Hey Nicole, thank you for choosing Herb Chambers Honda of Burlington for your Honda CR-V needs! We'll see you on your next visit, safe travels!

July 27, 2023

Quickly responsive. Easy to have work completed in a timely fashion Open to any questions. Hives useful information when asked More

by anie0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Herb Chambers Honda of Burlington responded

Hi Anie! We're glad to know you found our team at Herb Chambers Honda of Burlington responsive and helpful. We always aim for efficient service! Thanks for the review.

July 26, 2023

Service was great! Everyone was friendly & receptive. Needed ervice work was described clearly with the estimated cost for activity. Wait time was reasonable. More

by John
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Herb Chambers Honda of Burlington responded

John, we're glad to know you had a great experience at Herb Chambers Honda of Burlington! We always aim for clear communication and reasonable wait times. Thanks for the feedback!

July 20, 2023

Service and parts are well organized. Intake desk is knowledgeable. They have my personal and car records available so I don’t waste time repeating information each time I need service. More

by Dasdas
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the positive review! We're glad to hear that our service and parts departments are well-organized and knowledgeable. We strive to provide efficient and personalized service at Herb Chambers Honda of Burlington. Have a great day!

July 20, 2023

I have always been treated well by both the sales and service departments. The space is clean and the waiting area is comfortable. More

by Rachel Wilson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2023 -

Herb Chambers Honda of Burlington responded

Hey Rachel, thank you for your loyalty and kind words! We're so glad to hear that both our sales and service departments always provided you with excellent experiences. Thank you for choosing Herb Chambers Honda of Burlington!

July 15, 2023

The stuff is very Courteous and efficient. It’s very well organized. You make the wait pleasant. More

by Sonia.dawson59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2023 -

Herb Chambers Honda of Burlington responded

Hey Sonia, thank you for the great review! We appreciate your kind feedback and hope to see you again!- The Herb Chambers Honda of Burlington Team

July 13, 2023

I enjoyed having my car serviced at the Herb Chambers Honda of Burlington. Great and fast service. Competitive pricing. More

by mavsfan9826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
Report | Print
Jul 17, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the 5-star rating! We're happy to hear that our team provided great customer service at Herb Chambers Honda of Burlington was fast and competitively priced. We'll see you next time. Drive safely!

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