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Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,682 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,682 Reviews of Herb Chambers Honda of Burlington - Service Center
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July 10, 2023
As always, great service and communication. June explained the process and timing at check in, and went over the results when I picked up my Honda Pilot. We have been buying and servicing our c June explained the process and timing at check in, and went over the results when I picked up my Honda Pilot. We have been buying and servicing our cars at Herb Chambers Honda for years, and are always happy with the service. Two thumbs up! More
by Oldput1776
Employees Worked With
July 08, 2023
I have been taking Hondas to Herb Chambers for service since 2004. Always reliable, comfortable waiting. since 2004. Always reliable, comfortable waiting. More
by jcmagill
Employees Worked With
June 30, 2023
Pleasant employees and positive communication with the client I’ll recommend Burlington Honda to my friends.My advisor Ashley was extremely kind and supportive client I’ll recommend Burlington Honda to my friends.My advisor Ashley was extremely kind and supportive More
by dv3340
June 26, 2023
My interaction with June was very good. However, the overall visit was not. I made and appointment for 8:00 for the undercarriage recall and oil change. I was there for five hours. I ha However, the overall visit was not. I made and appointment for 8:00 for the undercarriage recall and oil change. I was there for five hours. I had not been told when I made the appointment or upon my arrival at the service desk that most people leave the car because it takes most of the day to make the recall repair, even after I said that I would be waiting. I think the length of time to do this recall should have been stated. I do have to say that June was very apologetic for my long wait and gave me a discount on the overall cost of the repairs. More
by kja0830
Employees Worked With
Other Employees :
a woman in the sales department did go get my coat from my car because it was so cold in the waiting area but I don't know her name
June 24, 2023
Excellent courteous fairly priced and timely service and communication - a very pleasant experience and would recommend highly communication - a very pleasant experience and would recommend highly More
by BobLex
Employees Worked With
June 23, 2023
Excellent service that truly went above and beyond - quick, helpful, efficient - as well as extremely kind, a sometimes undervalued quality! quick, helpful, efficient - as well as extremely kind, a sometimes undervalued quality! More
by jenryoung
June 23, 2023
Chris is my go to guy. He has been taking care of my cars for the last 10 years. Very personable and honest. He has been taking care of my cars for the last 10 years. Very personable and honest. More
by Pas8263
Employees Worked With
June 22, 2023
The service was great and the work that was done was great. I always use Herb Chambers when I can and I’m always happy that I did. great. I always use Herb Chambers when I can and I’m always happy that I did. More
by dcgallagher
Employees Worked With
June 20, 2023
I brought my car in for service after having a blowout which required the need for a replacement wheel and tire. Ashley in the service department was excellent to deal with and help me out through the pro which required the need for a replacement wheel and tire. Ashley in the service department was excellent to deal with and help me out through the process of securing the new wheel and getting it installed. Ashley should be considered an highly valued asset to the herb Chambers family. More
by Sjlittle826
Employees Worked With
Ashley in Service Dept., Frank Madden in Sales
