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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,695 Reviews

1,695 Reviews of Herb Chambers Honda of Burlington - Service Center

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June 16, 2022

Very disappointed that I had to pay for alternator and battery on my car. Last year my lease. Was up so I came to lease another car this Would have been my fourth lease.No leases were available so the s More

by Merrilyls
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service dept girl
Jun 16, 2022 -

Herb Chambers Honda of Burlington responded

Hello - thank you for taking the time to share your experience. We're sorry to learn we have lost a loyal customer and would like the opportunity to discuss this situation with you further in hopes of earning back your trust. Please contact me at your earliest convenience. Thanks, Gerry Salois - General Manager - gsalois@herbchambers.com

June 14, 2022

All of the staff are very courteous. They explain everything ahead of time when I bring my car in for service. More

by spietchel@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jun 15, 2022 -

Herb Chambers Honda of Burlington responded

It's so nice to learn that you had such a positive experience with us! We look forward to serving you again. - Herb Chambers Honda of Burlington

June 11, 2022

I had trouble with the air conditioner. Jeffrey explained several things that might be causing the problem. I did need a new condenser and now it is working fine. Thanks Jeffrey. More

by Rever23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Ferreira
Jun 14, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the five stars! We're happy to hear that Jeffrey could help you during your visit and we hope to see you back here at Herb Chambers Honda of Burlington for all of your future automotive needs.

June 10, 2022

I always enjoy coming to this dealership to have regular serviced performed on my car. Staff and service has always been good. I use their Wifi to do work while I wait too More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for trusting Herb Chambers Honda of Burlington with the care of your vehicle! We appreciate your support and look forward to your next visit!

June 06, 2022

Chris Glen was very helpful in overseeing my recent service, always very knowledgeable. He's a wonderful asset to the dealership. More

by b.distefano
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the five stars! We're glad to hear that Chris could help you out, and we hope to see you here at Herb Chambers Honda of Burlington for all of your future automotive needs!

June 02, 2022

I have always had a good experience dropping in and waiting for repairs , oil change or inspection sticker . Helpful Staff. More

by Bgbennett28
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jun 03, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the five stars! We hope to see you here again! -Herb Chambers Honda of Burlington

June 02, 2022

Good morning! I had my Honda 1st service done today. People were wonderful! My best regards to everyone!!! More

by JSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Herb Chambers Honda of Burlington responded

We're so happy to hear it! We appreciate your great feedback and five-star rating and look forward to assisting you again! Thank you! - Herb Chambers Honda of Burlington

May 31, 2022

Much better service from the dealership where I bought my car. Jeffrey was awesome, very polite and helpful. More

by Cristiane Vaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
May 31, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the five stars, Cristiane! We are happy to hear how Jeffrey could help you out and we hope to see you here at Herb Chambers Honda of Burlington for all of your future automotive needs.

May 30, 2022

Ashley and the team were very responsive and service was seamless with fast service and customer satisfaction. Thank you for the quick service. Joe More

by Jeringis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
May 31, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the review, Joe! We are happy to hear that Ashley and the rest of the crew could help you during your time with us, and we hope to see you here at Herb Chambers Honda of Burlington for all of your future auto needs!

May 27, 2022

Ashley was wonderful 😊 she was so helpful in giving me information on my vehicle maintenance schedule More

by Winga49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
May 31, 2022 -

Herb Chambers Honda of Burlington responded

We're so happy to hear this and can't wait to share these kind comments with Ashley! Thank you for visiting Herb Chambers Honda of Burlington and please don't hesitate to reach out if we can be of service again in the future!

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