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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,686 Reviews

1,686 Reviews of Herb Chambers Honda of Burlington - Service Center

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February 24, 2022

I called the service department due to a flat tire. I asked a few questions and then talked to the parts department to be sure they had the tire I needed in stock. I then transferred back to Chris in s More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Herb Chambers Honda of Burlington responded

Hi Joanne, thank you for trusting Chris at Herb Chambers Honda of Burlington! We're so happy that he was able to fix your tire, and get you back on the road in no time! See you next time at Herb Chambers Honda of Burlington!

February 23, 2022

Very nice employees in service area. You have a terrible parking problem had to circle lot twice. Also not enough seating in quite place will never wait again. More

by gara113
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
June Fraser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for your honest review! I’m happy to hear you enjoyed your interaction with our service team. Limited space is, unfortunately, something we work to manage as best as possible. We do have a shuttle available that can transport guests to local destinations if waiting in the surrounding area is your preference. If you would like to discuss this further, feel free to reach out. Thanks, Gerry Salois - General Manager - gsalois@herbchambers.com

February 22, 2022

Stand behind their warranty with respect to a battery on a new car. Ease of access to service. More

by Swendel88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the review! We hope we can be of service to you again in the future! - The Herb Chambers Honda of Burlington Team

February 22, 2022

Great service Very professional people Comfortable waiting area Service hours work well with schedule open More

by marydilorenzo 879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the fantastic feedback! Your business is greatly appreciated by all of us here at Herb Chambers Honda of Burlington and we look forward to seeing you next time!

February 22, 2022

They're kind and I got prompted service from this dealer. I strongly recommend this dealer. More

by Vicki
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 24, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the great review, Vicki! It was a pleasure having you visit us here at Herb Chambers Honda of Burlington and we hope to see you again next time!

February 20, 2022

This place is great Dealer. .The atmosphere always excellent and the people work at the costumer service always friendly. Today I had Jessica she was a great polite and profess More

by bremare1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Feb 23, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for your review! We're so happy to hear that Jessica took such excellent care of you! We look forward to working with you again at Herb Chambers Honda of Burlington!

February 17, 2022

I bought my car in September. I love my new car! Today I got my first oil change. Not only did they change my oil, but they conducted a multi-point inspection, washed my car, and More

by HALynch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 18, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the wonderful review! We're so glad you enjoyed your first visit with our service team and we look forward to seeing you next time. Take care and thanks again, from all of us here at Herb Chambers Honda of Burlington!

February 17, 2022

They respond fast and efficiently to address the car repairs. Excellent service department. Friendly, professional, and get the job done in the time frame they tell you! More

by Cherylalovett
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Flannery
Feb 17, 2022 -

Herb Chambers Honda of Burlington responded

Hi Cheryl, our team appreciates your 5-stars! We look forward to seeing you next time at Herb Chambers Honda of Burlington!

February 17, 2022

Very helpful, and friendly, I feel positive vibes in the dealership, everyone is super nice More

by katiam756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Vasquez
Feb 17, 2022 -

katiam756 responded

I love this place! Best dealer ship I've ever been too, very nice and caring staff here!

Feb 18, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for your confidence in our team! See you next time at Herb Chambers Honda of Burlington!

February 16, 2022

SALES MAN T J SOLVED MY GARMIN MAP UPDATE AND HOOD LATCH RECALL/service failed. More

by PWSTEF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for your review! We hope you can trust our technicians for all of your service needs! -Herb Chambers Honda of Burlington

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