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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,686 Reviews
Call Service Center (781) 273-5000

1,686 Reviews of Herb Chambers Honda of Burlington - Service Center

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December 30, 2021

Thanks for Jeffery went above and beyond on my case. My pilot had issue with the transmission. He is able to work with warranty company and get my issue cover. Easy drop off and pick up from my e More

by Kalvin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery
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Jan 03, 2022 -

Herb Chambers Honda of Burlington responded

We're so glad we could make the process easier for you, Kalvin! We hope to see you and your Pilot again next time! Thank you!

December 27, 2021

Service was done as requested and in a timely manner. I would like to be able to schedule my visits though. More

by Jim Baxter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2021 -

Herb Chambers Honda of Burlington responded

Jim, we are so proud to hear that our team at Herb Chambers Honda of Burlington can do such a great job for you!

December 17, 2021

Everyone are very friendly and helpful service was really fast and fair price considering how expensive is everything now thanks More

by marcosrodriguez01887
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica and 2 girls over the register counter
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Dec 20, 2021 -

Herb Chambers Honda of Burlington responded

We're grateful to you for this great review, Marcos! Thank you for letting us know we've made your experience worthy of a five-star rating! - Herb Chambers Honda of Burlington

December 16, 2021

Car leasing experience was good. Fast and efficient. Service for oil change was extremely slow. Would not go back for an oil change if I hadn’t already paid for future oil changes. More

by Cloudbug2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall anyone and none look familiar
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Dec 20, 2021 -

Herb Chambers Honda of Burlington responded

I'd like to thank you for taking the time to give us this feedback. At this time we have staggered staffing hours, as well as longer than usual waiting times due to less staff. We apologize for any inconvenience this may have caused. If there is anything I can do for you please do not hesitate to let me know, and please reach out at your earliest convenience. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

December 16, 2021

They do a thorough job of maintenance and are polite and friendly to customers. Great service More

by marilyn331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Johnson
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Dec 17, 2021 -

Herb Chambers Honda of Burlington responded

We're so happy our service team gave you five-star care! Thank you for coming to Herb Chambers Honda of Burlington!

December 15, 2021

Great experience! Professional/ friendly! Jessica is a great asset to Herb chambers! Car was ready right on time More

by Nicholas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
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Dec 16, 2021 -

Herb Chambers Honda of Burlington responded

We're glad Jessica was so helpful to you, Nicholas! Thank you for coming to Herb Chambers Honda of Burlington!

December 15, 2021

Good customer service rep, I believe her name is June. Very friendly and explained services More

by hadamuska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for the positive feedback! Our team looks forward to serving you again in the future! - Herb Chambers Honda of Burlington

December 14, 2021

Service is consistently excellent, people are polite, the waiting area is comfortable, and prices are fair. More

by harsanyi7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2021 -

Herb Chambers Honda of Burlington responded

We are so proud that our team at Herb Chambers Honda of Burlington could do a great job for you! Thank you very much.

December 14, 2021

Very efficient and fast. Love working with Chris Glen. Listens to my concerns and addresses them honestly. Gives me clear explanations of the problem and does not push for needless repairs More

by Touring2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for the great review! We're thrilled that Chris continues to earn your business and we'll be sure to pass along your kind comments to him. Thanks for being a Herb Chambers Honda of Burlington customer. We look forward to your next visit!

December 12, 2021

Sales folks are very friendly.The service receptionist is awesome.The service reps are excellent. More

by Alecia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for these kind comments about our team! We're truly grateful to have you as a Herb Chambers Honda of Burlington customer and look forward to seeing you at your next visit!

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