Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,695 Reviews of Herb Chambers Honda of Burlington - Service Center
Always a great experience at Herb Chambers Honda of Burlington. I forgot to schedule service, and was actually overdue. Jeffrey took care of getting my car into service and state inspection very qu Burlington. I forgot to schedule service, and was actually overdue. Jeffrey took care of getting my car into service and state inspection very quickly. The cat was cleaned and waiting for me. Awesome client experience! More
Outstanding customer service and information. Staff is always on time and prepared to deliver the requested service. Chris Glenn is straightforward in explaining what is needed , how long it is likely to always on time and prepared to deliver the requested service. Chris Glenn is straightforward in explaining what is needed , how long it is likely to take and the estimated cost. I have referred family members and friends to work with Chris and they have had like experiences to mine. As best I can determine, costs are reasonable and affordable. I am elderly and elect to make my appointments for the opening time. Since customer activity has usually not hit highs at that time, I am usually offered a ride (about 1 mile) to the nearby YMCA for my daily exercise. I love it that I can work to stay healthy while totally trusting that my car will be well cared for. I trust. Chris to call me to explain any recommended problems and seek my permission to address them. As former business manager, I am keenly aware of the reflection of good management is seen in the attitude of employees to clients. To me, that means a lot. More
Good customer service. Friendly and knowledgeable about problems with automobile, great service hoursthat are helpful problems with automobile, great service hoursthat are helpful More
Excellent service today for my first visit. June Was knowledgeable and very helpful.Pedro were fabulous helping with my phone connection To my car. I am so happy to be able to use this technology!!! knowledgeable and very helpful.Pedro were fabulous helping with my phone connection To my car. I am so happy to be able to use this technology!!! More
Service staff is always so helpful in fully describing the service to performed. When the service is complete, Service staff fully describes the completed service and the Inspection Report the service to performed. When the service is complete, Service staff fully describes the completed service and the Inspection Report More
First service after purchasing a pre-owned CRV. Easy, extremely thorough, and useful feedback on how the car is performing. Plus June is great and super helpful! Always a great experience with He extremely thorough, and useful feedback on how the car is performing. Plus June is great and super helpful! Always a great experience with Herb Chambers. More